This position supports the Operation Technology ("OT") Systems for NASA’s Goddard Space Flight Center. OT Systems include control systems for HVAC systems and the Power Plant at Goddard’s Greenbelt and Wallops Island Facilities. In this role the successful candidate will:

　　Perform the application administration on all the Admin and OT applications

　　Provision and disable user roles and group permissions

　　Install all application software upgrades and patches on all admin and OT applications. Admin applications shall be consistently available during core hours of 8:00a.m. to 4:30 p.m., Monday through Friday. Since the OT applications are utility monitoring and control systems, they need to be consistently available 24 hours a day, seven days a week, year-round

　　Serve as the application administrator of the admin and OT systems. Part of the responsibility of being the application administrator is to ensure these systems are compliant with IT Security guidelines

　　Essential Functions:

　　Work cross-functionally to solve problems and implement changes; ensure appropriate/professional communication among project stakeholders

　　Develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of excellent Customer Service

　　Serve as IT project manager on independent projects and/or as part of larger program efforts

　　Lead efforts involving work plans, schedules, resource plans, and status reports within time, and specification constraints

　　Serves as a point of contact for team when multiple units are assigned to the same task to ensure team actions remain in alignment

　　Ensure business value realization and optimization, through delivering new capabilities, managing expectations, and identifying opportunities to add value

　　Motivate people involved on the project to complete tasks on time

　　Identify and anticipate risks and issues; facilitate resolution, mitigation, and appropriate escalation

　　Create and maintain comprehensive project documentation

　　Develop, communicate, and report on project progress to internal and customer stakeholders

　　Embrace a team environment to effectively deliver value to the customer

　　Performs other duties as assigned

　　Application software patching/version upgrades and certificate renewals (residing on servers),

　　Update the Windows server activity logs with what was performed and date it was performed

　　Review/audit the application’s user, administrator, and group accounts monthly

　　Review Windows server audit logs monthly

　　Review/Address/Resolve IT Security controls and ICS-CERT citing/mitigations/advisories (when applicable)

　　Participate in scheduled Change Control Boards (CCB) and assist government with evaluating

　　Change Control Requests (CCR) modifications

　　Requirements :

　　Excellent analytical, interpersonal, and customer service skills

　　Excellent verbal, written, communication, and presentation skills

　　Ability to manage numerous complex IT tasks simultaneously

　　Ability to manage the scope change process and issue identification/resolution

　　Ability to ensure collaboration and coordination between stakeholders

　　Good understanding of IT Networks, networking protocols, and network troubleshooting

　　Experience mitigating cyber security vulnerabilities

　　Experience with Windows Server Administration

　　Experience with Desktop operating systems (Windows 10 and later)

　　Experience/familiarity with the NASA IT environment and cyber-security

　　BS degree + 8 years' experience; additional years of experience may substituted for degree

　　10 to 15 years of experience managing IT projects

　　Having a CCNA certification a plus

　　Having a Microsoft Server certification a plus

　　Up to 20% travel may be expected

　　ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.