Reference #: REQ553507What success looks like in this role:

　　Position OverviewUnisys has been providing IBM mainframe managed services to its clients since 1989. As an IT Specialist, you will be instrumental in providing IBM Mainframe technical solutions and support that tightly align with our client's desired outcomes.You will be part of a high-performance team of technical professionals who work together in the day-to-day administrative and support functions of our client's Control-M scheduler. You will participate in project-related activities while interacting closely with the client.Key ResponsibilitiesCreating and scheduling jobs on the Control-M tool in both distributed and mainframe environment.Monitoring and reporting problems to programmer or developer.Implementing and maintaining Control-M security options by defining users and groups.Administering and upgrading Control-M server and its components, agents and modules.Designing complex batch automation and migration of Control-M agents.Supporting disaster recovery activities.Capable of addressing all questions regarding Control-M scheduling.Respond to escalated problems in a timely and accurate manner, ensuring Service Level Agreements are met.Attempt to reproduce reported problems, identify, and provide immediate workarounds to overcome problems.Document resolutions to reported problems.Identify product and documentation deficiencies and make suggestions for improvement.Analyze and resolve problems escalated within the organization.Work with clients to define requirements for enhancement requests.Contribute to qualifying and assessing client's expectations.Follow up with clients to perform fixes and to confirm resolutions.Documentation and knowledge administration.Ticket and queue management of Incident, Problem and Change Management.

　　You will be successful in this role if you have:University degree or equivalent education. Minimum of 6 years' experience in one or more technical disciplines, or equivalent experience.

　　Required skills:Fluent in Spanish and English - reading, writing, and speaking.Control-M scheduler administrationControl-M batch scheduling and automation

　　This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

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