Actalent Services (formerly EASi LLC) is hiring a System Administrator for a permanent, fulltime role providing IT support to our engineering office in New Albany, Ohio.

　　The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure for our engineering professionals. This individual participates in Actalent's continuing innovation within infrastructure including recommendation and decision making on systems adhering to organizational values. The SA will also consult with customers and Actalent's technical managers to make informed recommendations and decisions on hardware/software meeting specification and performance criteria. The SA ultimately ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff and Partners.

　　Required Experience & Qualifications

　　Minimum 3 years Desktop support experience (Windows)

　　Minimum 1 year of experience supporting CAD / engineering software

　　Experience working on Windows 10/11 and Windows server Operating system

　　Experience creating and deploying images for new Windows PC's

　　Experience using IT service management tools

　　Working knowledge of Network technology, IP Addressing, DHCP and DNS, Network File servers, Windows Active directory and Group policies

　　Experience using ticketing system to handle user requests

　　Experience scheduling new deployments and upgrades

　　Ability to coordinate with SW vendor for software and products support

　　Ability to understand & map client’s requirements/ enhancements to provide technical solutions

　　Scripting and programing skills will be a plus

　　Experience in working on global teams

　　Strong written and verbal communication skills and customer service mindset

　　Ability to occasionally travel overnight (2-4 trips per year) for job related responsibilities or regional office meetings

　　Ability to lift/move computer equipment - weighing up to 25-30 lbs.

　　Essential Functions

　　System Provisioning

　　Install new/rebuild existing servers/Workstations/laptops and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements

　　Install and configure various software applications

　　Develop and maintain installation and configuration procedures

　　Set up printers and plotters as per Engineering application needs

　　Contribute to and maintain system standards

　　Deploy and maintain customer configuration database for critical applications

　　Operations and Support

　　Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups

　　Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request.

　　Repair and recover from hardware or software failures. Coordinate and communicate with impacted stakeholders

　　Co-ordinate with customer IT teams for application access requests and problem resolutions

　　Co-ordinate and help Network Operations team for network and telecom outage

　　Identify and create a test plan for new technology and systems

　　Create, enforce, and maintain IT Security standards for all IT assets

　　Maintenance

　　Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary

　　Maintain operational, configuration, or other procedures

　　Perform periodic performance reporting to support capacity planning

　　Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required

　　Manage IT Assets, including request and report renewals for HW-SW maintenance

　　Diversity, Equity & Inclusion

　　At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

　　Hiring diverse talent

　　Maintaining an inclusive environment through persistent self-reflection

　　Building a culture of care, engagement, and recognition with clear outcomes

　　Ensuring growth opportunities for our people

　　Actalent is an equal opportunity employer.

　　About Actalent

　　Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.