Allied Universal® Compliance and Investigations, North America’s leading expert insurance claim investigations, compliance and corporate governance company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time compliance and investigation jobs!

Allied Universal® is hiring a Surveillance Investigator. Surveillance Investigators perform discreet mobile and stationary surveillance of Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim.

Remote work options!

Flexible schedules!

Auto and travel allowances!

RESPONSIBILITIES:

Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability

Utilize various surveillance techniques and equipment to monitor subjects covertly

Document and report observations, activities, and any relevant information in a clear and concise manner

Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts

Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent

Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course

Prior experience in insurance or investigations

Flexibility to work varied and irregular hours/days including weekends and holidays

Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors

Proficient in utilizing laptop computers, video cameras and cell phones

Capable of maintaining focus and multitasking effectively in a dynamic environment

Demonstrated ability to manage stressful situations with composure and professionalism

Ability to work in a very independent environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Military experience

Law enforcement

Insurance administration experience

College degree in Criminal Justice

Two (2) or more years of experience in insurance or investigations

BENEFITS:

Medical, dental, vision, basic life, ADD, and disability insurance

Enrollment in our company’s 401(k)plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2024-1203746

Location: United States-Massachusetts-Springfield

Job Category: Compliance Investigations