UPMC Shadyside is hiring a full-time Surgical Services Secretary to join their growing Same Day Surgery team!

　　In this role, you will support the Same Day Surgery unit, both with patient check-ins and surgery prep work. You will triage patients as they arrive at the department and complete the check-in process. As the Surgical Services Secretary, you will assist nursing in preparing patient charts for upcoming surgeries and maintain communication of surgical preparation with outpatient surgical offices.

　　This position is Monday to Friday, during daylight hours. Your schedule is 4 days each week in 10-hour shifts. The shifts are 4:30am-3pm, 6:00am-4:30pm, and 8:00am-6:30pm. You will not be expected to work nights, holidays, or weekends!

　　Responsibilities

　　Reconciles charges accordingly.

　　Cooperate with other members of the healthcare team. Inform the supervisor regarding potential problems. Assume leadership responsibility and be capable of maintaining activities in the absence of the official partner. Assist co-workers. Perform additional duties as required. Maintain ongoing channels of communication.

　　Maintain accurate and complete documentation. Provide information to supervisor and co-worker regarding problem situations and their resolution. Procedural documentation is collected and accessible at all times for reference. Compile statistical information as requested.

　　Prepares end-of-month statistics for distribution.

　　Maintains patient billing including but not limited to accurately entering all charges, and completing and checking reports within specified times. Checking daily revenue charges for completion.

　　Comply with hospital and department policy.

　　Maintain a surgical operative schedule. Communicates changes in OR schedule to appropriate that person in charge, departments, and MD's office. Confirm OR times with all scheduled surgeons and confirms the availability of other departments.

　　Available for duty as required.

　　Demonstrate high-quality secretarial ability. Typing is completed neatly and professionally and the appropriate format is utilized. Make appointments based on priority requests. Maintain organized and accurate files. Demonstrate working knowledge of office equipment, i.e., transcriber, photocopier, etc., and of the computer system for scheduling cases, word processing, and manuscript typing. Update and maintain secretarial guidelines regularly.

　　Achieve service excellence by providing quality customer service. Respect confidentiality. Interact with all departments in a respectful, courteous, and caring manner. Utilize good listening skills and provide accurate information or answers to questions. Demonstrate good problem-solving skills and follow department policies and procedures appropriately. Answer the telephone in a friendly, polite, and professional manner. Thoroughly and accurately document telephone messages and direct calls.

　　Maintain productivity as required. Maintain a workflow pattern performing duties according to guidelines. Demonstrate effective organizational and time management skills. Maintain an organized work environment. The assigned area is maintained in an orderly and neat manner.

　　High school diploma or equivalent.

　　1-2 years of secretarial experience preferably in a health care setting or completion of an accredited secretarial school and 6-12 months experience required.

　　Accurate typist and ability to use transcription machine.

　　Word processing and PC experience required.

　　Good command of the English language with specific knowledge of punctuation, spelling, etc., and the ability to compose letters and memoranda of a routine nature required.

　　Manuscript typing desired.

　　Knowledge of medical terminology preferred.

　　Problem-solving ability - knowledge of the function of the department and the responsibilities of personnel.

　　Requires judgment to recognize problems that should be referred to staff physicians or supervisors.

　　Licensure, Certifications, and Clearances

　　Act 34UPMC is an Equal Opportunity Employer/Disability/Veteran