This job was posted by https://www.kansasworks.com : For moreinformation, please see: https://www.kansasworks.com/jobs/12814626 ABOUTTHE ROLE

　　As a part of the InfoSync team, you will be working closely with staffacross all departments to deliver excellent customer service to clientsacross diverse brands.

　　Under the general supervision of the IT Infrastructure Manager, theSupport Technician I will offer IT Helpdesk support to InfoSyncemployees.

　　Employee will:

　　Troubleshoot general PC issues

　　Troubleshoot general Network issues

　　Setup new users and train new users on our PC and Network policies.

　　Setup Phone/Voice Mail for employees

　　Troubleshoot basic wiring issues for all Phone/Ethernet connections

　　Troubleshoot Printer issues

　　Work with IT vendors

　　Log all work in Help Desk system

　　Document procedures and keep current documents updated

　　Requirements:

　　Associates degree in Computer Science, MIS, or related degree program or2 or more years of related experience

　　Solid understanding of Windows 10

　　Solid understanding of Networked Computers on a Domain

　　Basic knowledge of Laser printers

　　Friendly with all work colleagues and clients

　　Ability to lift computers/monitors/servers as well as moving some lightfurniture, up to 40 lbs.

　　Ability to multi-task and prioritize assigned projects to meet deadlines

　　Ability to communicate effectively with clients, customers and vendors

　　Self-motivated; ability to take on assigned tasks with minimalsupervision