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Support Services Specialist
Support Services Specialist-March 2024
Fort Belvoir
Mar 28, 2026
About Support Services Specialist

  Summary Reemployed annuitant: This vacancy does not meet the criteria for appointment of annuitants. Responsibilities The duties described reflect the full performance level. Serves as the Official Mail Manager responsible for the management and control, processing, handling, transport, delivery, and monthly certification of invoices for official mail. Serves as property custodian for property management, inventory control, accountability, excess and surplus of property disposal, moving and storage services, and records management. Provides backup services for the following programs: Mass Transit Benefit Program: Reviews and approves Mass Transit Subsidy Applications for enrollment, change, recertification, or withdrawal in the program. Serves as the alternate driver when required for the Director/Deputy Director, and executive personnel attending meetings on behalf of the Director within the National Capital Region. Responsible for maintaining an adequate inventory of recurring supplies, equipment, and material to meet needs or requirements. Requirements Conditions of Employment Qualifications You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp. Specialized Experience: For the GS-07 level: You must have one year of specialized experience at the GS-05 or equivalent level. Specialized experience must be documented in your resume. Specialized experience includes assisting with administering a variety of support service functions and mailroom operation experience with one or more of the following areas: administrative support experience, property custodian duties, supply clerk and/or motor vehicle operator. Assisting with general office administrative matters which occur on a day-to-day basis. For the GS-09 level: You must have one year of specialized experience at the GS-07 or equivalent level. Specialized experience must be documented in your resume. Specialized experience includes assisting with administering a variety of support service functions and mailroom operation experience with one or more of the following areas: administrative support experience, property custodian duties, supply clerk and/or motor vehicle operator. Experience assisting with office administrative matters to include analyzing cost data, reviewing/approving various shipment requests, monitor funding, maintaining automated databases, compiling monthly reports and property inventory support (inventory control and accountability). For the GS-11 level: You must have one year of specialized experience at the GS-09 or equivalent level. Specialized experience must be documented in your resume. Specialized experience includes providing oversight and management of a variety of support service functions and serves as the manager for mail room operations and property custodian. Experience as a motor vehicle operator, experience managing mail services to include, liaison with postal service, analyzing cost data, reviewing/approving various shipment requests, monitor funding, maintaining automated databases, compiling monthly reports and property inventory support (inventory control and accountability). Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Performance Appraisal: If you are a current Federal employee, you must be rated fully successful or higher on your current performance rating to be eligible for promotion. You may be asked to provide a copy of your performance appraisal during the evaluation and selection process. Interagency Career Transition Assistance Program (ICTAP): You must be well qualified for the position to receive special selection priority under the ICTAP. A qualified ICTAP eligible achieving a score of 90 or above will be considered well qualified. For more information, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp#ictap Veterans Employment Opportunities Act (VEOA): Veterans who are preference eligibles or who have been separated from the Armed Forces under honorable conditions after substantially completing an initial 3-year term (not less than 2 years and 11 months) may apply regardless of their current geographical location. Veterans must submit their DD-214, Certificate of Release or Discharge from Active Duty, to be considered under this authority. Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. Education For the GS-07 level: One full year of graduate level education may be substituted to meet the specialized experience required when it is directly related to the work of the position being filled. For the GS-09 level: Two full years of progressively higher level graduate education, Master's or equivalent graduate degree, related to the position may be substituted to meet the specialized experience requirement. For the GS-11 level: Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree, related to the position may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. Examples of qualifying degrees would be in public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html). Additional Information DCAA has a comprehensive benefits package that includes retirement, social security and thrift savings; health, life and long term care insurance; paid vacation, sick leave and holidays. DCAA employees enjoy our business-casual dress code, flexible work schedules, transit subsidies, and the opportunity to telecommute. Selective Service: Males born after 12-31-59 must be registered or exempt from Selective Service (see www.sss.gov). Initial Probationary Period: You will be required to serve an initial probationary period of 1 year if one has not already been completed. Background Investigation: All selectees will be subject to a personnel security investigation which must be favorably adjudicated for occupancy of a sensitive position and/or access to classified information. If you are selected for a critical/special sensitive position, you will be subject to a Single Scope Background Investigation (SSBI). For a critical sensitive position, you must be able to obtain and maintain security clearance eligibility at the Top Secret level. For a special sensitive position, you must be able to obtain and maintain security clearance eligibility at the Top Secret/Sensitive Compartmented Information (TS/SCI) level AND you will be subject to a random counterintelligence scope polygraph. Drug Testing: If you are given access to classified information, you will be subject to random drug testing. If you are selected for a special sensitive position, you will be placed in a drug testing designated position. You must pass a drug test before your assignment to such a position and you will be subject to random drug testing subsequent to your assignment. Telework: Telework availability will be based upon the mission requirements and supervisory determination. Additional Vacancies: This announcement may be used to fill additional positions within 120 days of the certificate issuance date. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

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