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Support Service Staff
Support Service Staff-March 2024
Seattle
Mar 28, 2026
About Support Service Staff

  Job descriptionSafe, habitable, and affordable housing is a basic need. The Urban League of Metropolitan Seattle (ULMS) Housing Department provides direct service programs and resources to individuals and families through shelters, transitional housing, rental assistance, and homeownership programs.

  ULMS is actively hiring Support Service Staff for our Permanent Supportive Housing Site in the West Seattle/Westwood Village area. The Support Service Staff will support residents by maintaining a clean, safe, and organized space. This position is responsible for providing and/or assisting residents in accessing support services, community integration, life skill training, coordination of transportation, and other needed services.

  Day Shift: 11:00 AM - 9:00 PM

  Overnight Shift: 9:00 PM - 7:00 AM

  REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  1 year experience doing homeless outreach or homeless servicesHS Diploma or GED required.Ability to read and write in standard English.Excellent oral and written communicationAbility to prepare communications, such as memos, emails, reports, and other correspondence.Intermediate proficiency with Microsoft Office - Word, Excel, and OutlookDemonstrates cultural competency and sensitivity to the needs of adults with multiple challenges.Ability to work independently with limited supervision.Ability to maintain privacy and confidentiality.Non-profit experience strongly preferred.ULMS Total Compensation

  Most Benefits will take effect on the 1^st^ of the month following a 60-day waiting period**

  Medical - $8,325 per yearDental - $570 per yearVision - $65.04 per yearGroup Life & ADD - $39.90 per year.Employee Assistance Program - $37.80 per year403(b) retirement - $100 per monthLinkedIn Learning AccountProfessional Development Funds -- up to $1500 per year for approved professional development activities.Paid Time Off

  3.5 weeks of PTO accrued annually during the first 24 months of employment.8 annual personal holiday/health and wellness days*11 paid holidays + 6 days paid winter holiday break.WA State Paid Family & Medical Leave -- 0.8% of salary - 100% employer-paid.

  Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code)

  Taxes -- 9.8% of salary

  At Urban League of Metropolitan Seattle, we don't just accept difference --- we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.

  Job Types: Full-time, Temporary

  Salary: $27.38 per hour

  Benefits:

  Dental InsuranceEmployee assistance programHealth insurancePaid time offProfessional development assistanceRetirement planVision insuranceSchedule:

  Day shiftEvening shiftHolidaysNight shiftOvernight shiftOvertimeWeekends as needed.COVID-19 considerations:

  ULMS still maintains a vaccination mandate for all employees.

  Education:

  High school or equivalent (Required)Experience:

  homeless service: 1 year (Required)

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