Kforce has a client in Charlotte, NC that is seeking a Support Engineer to provide technical assistance to computer system users. A typical Support Engineer is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. We desire a candidate with physical access to CSS Sites in NC, LC, or WA.Responsibilities:

　　Support Engineer will answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity

　　May install software or perform hardware testing remotely

　　Enter commands and observe system functioning to verify correct operations and detect errors

　　As a Support Engineer, you will maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities

　　Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support

　　Associate's degree in Computer related field or equivalent training required

　　7-10 years of experience required

　　Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software

　　Verbal and written communication skills, problem solving skills, customer service and interpersonal skills

　　Basic ability to work independently and manage one's time

　　Visa sponsorship is not available for this position

　　The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

　　We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

　　Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

　　This job is not eligible for bonuses, incentives or commissions.

　　Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

　　Compensation Type:HoursMinimum Compensation:50.00Maximum Compensation:60.00