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Supervisory IT Specialist
Supervisory IT Specialist-March 2024
Virtual
Mar 28, 2026
About Supervisory IT Specialist

  Summary The Office of the Chief Information Officer (OCIO) is a customer service organization dedicated to providing information technology (IT) solutions and leadership to advance DOL's mission. More information on the OCIO is available on our website and LinkedIn accounts. This position is outside the bargaining unit. Responsibilities The U.S. Department of Labor (DOL) promotes the welfare of the wage earners, job seekers and retirees of the United States. The Office of the Assistant Secretary for Administration and Management (OASAM) provides the infrastructure and support that enables DOL to perform its mission. The Office of the Chief Information Officer (OCIO) is a customer service organization dedicated to providing information DOL's key technology solutions and leadership. The Branch of IT Strategic Planning functions at the Departmental level and assists the CIO with setting IT strategy and investment priorities, providing stewardship of IT resources and overseeing the efficient and effective management of the Department's entire IT portfolio. This position leads a staff in developing and monitoring an overall IT strategic plan for the department. Reports to and serves as the key advisor to the division director on short and long-range goals for the branch. Continuously benchmarks operations to assess efficiency and effectiveness of the services provided by the branch. Sets goals and quality standards, oversees staff work and reviews deliverables. Assists the CIO with setting IT strategy and investment priorities, along with strategic direction of the automation/communications structure and primary management emphasis on timely, continuous, and quality IT solutions and services. Ensures IT investments are in alignment with and a strategic enabler to agencies' respective business missions. Provides a logical structure for classifying and organizing descriptive representations within DOL that are significant to the management of DOL and the development of DOL's systems. Provides a structured methodology for translating business strategy into technology decisions by aligning a project's goals with DOL's mission. Develops and maintains a long-term IT Strategic Plan for the Department that establishes an enterprise-wide approach to efficient and effective IT services and solutions delivery. Facilitates and coordinates DOL IT strategic planning activities with agencies, offices and bureaus to create a single unified vision that responds to the organization's mission needs. Responsible for cost estimating, planning, programming, budgeting, overseeing and executing change, and in aligning automation/communications support and resourcing efforts connected with DOL's mission. Performs other duties as assigned. Requirements Conditions of Employment Qualifications Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Qualifying specialized experience for GS-15 includes: Managing multiple teams or functions and coordinating efforts to drive to enterprise goals, coordination of program level teams, or coordination of a Board structure. Developing a collaborative IT strategy (preferably at the enterprise level) including capital planning for and management of an array of IT Investments as reported to OMB; and has developed or managed performance level reporting. Supporting the performance management of IT operations and initiatives. Managing customer related information technology (IT) activities; facilitating and translating business needs into business requirements; monitoring client risks and issues; providing advisory services to clients on the service catalog, solutions, and emerging technologies; and acting as a liaison with stakeholders at all levels to ensure IT needs are met. In addition to the above, applicants must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Education Additional Information This position is being filled through the Direct Hire Authority. Traditional rating and ranking of applications do NOT apply. The Veteran's preference does not apply. Full Promotion Potential: This position is at the Full-Performance Level (FPL). You may not be aware, but in the regulations for agency ethics programs, there are requirements for supervisors. Section 2638.103 of Title 5 of the CFR states: Every supervisor in the executive branch has a heightened personal responsibility for advancing government ethics. It is imperative that supervisors serve as models of ethical behavior for subordinates. Supervisors have a responsibility to help ensure that subordinates are aware of their ethical obligations under the Standards of Conduct and that subordinates know how to contact agency ethics officials. Supervisors are also responsible for working with agency ethics officials to help resolve conflicts of interest and enforce government ethics laws and regulations, including those requiring certain employees to file financial disclosure reports. In addition, supervisors are responsible, when requested, for assisting agency ethics officials in evaluating potential conflicts of interest and identifying positions subject to financial disclosure requirements. Supervisory Financial Disclosure: This position is subject to the confidential financial disclosure requirements of the Ethics in Government Act of 1978 (P.L. 95-521). Therefore, if selected, you will be required to complete a Confidential Financial Disclosure Report (OGE Form 450) to determine if a conflict or an appearance of a conflict exists between your financial interest(s) and your prospective position with DOL. This information will be required annually. Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services. DOL seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility, and fairness so that all individuals can participate and contribute to their full potential. Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION Telework Position: Eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs. Employees participating in telework are subject to the terms and conditions of the Department of Labor's Telework Program. Based on agency needs, additional positions may be filled using this vacancy. Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Additional information is available here.

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