JOB REQUIREMENTS: POSITION SPECIFICS Title: Patient Access SupervisorFTE: 1.0 (40 hours per week) Schedule: Monday Friday from 8:00am 4:30pm;hours can vary based on organizational need Holiday Rotation: May workoff hours as needed to support organizational need Weekend Rotation: NoOn Call Requirements: May work off hours as needed to supportorganizational need Location: Primary location is Hospital campusPOSITION SUMMARY The Patient Access Supervisor is responsible forcoordination and supervision of registration staff for Sauk PrairieHealthcare. This position is responsible for building a centralizedregistration team, developing and enforcing policies and procedures,monitoring the accuracy of registration and scheduling data, ensuringthat proper patient experience protocols are followed, and managing theoverall training and coordination of work for the department. POSITIONTECHNICAL RESPONSIBILITIES Core Supervisor Responsibilities 1. Asneeded, assists at the staff level during periods of staffinginstability and to remain competent at staff level. 2. Directly overseesand addresses daily operational needs, typically for a single costcenter. 3. Conducts daily rounds on team members to ensure optimalworkflow and addresses daily staffing needs. 4. Evaluates staff dailyworkloads to ensure equitable distribution of work and to determineappropriate staffing levels. 5. Addresses staffing assignments on adaily basis, ensuring optimal workflows are implemented. 6. Responsiblefor addressing human resource needs (e.g. interviewing, hiring, trainingand development, annual evaluations, etc.). 7. Approves payroll forassigned team members. 8. Under guidance of supervisor, coaches,counsels, and applies corrective action to employees as needed. 9.Assists with development of policies, procedures, and productivitystandards. 10. Works directly with staff to maintain compliance withexternal regulations and internal policies 11. Works directly with staffto maintain quality service by enforcing quality and customer servicestandards, analyzing and resolving quality and customer serviceproblems, and recommending system improvements. 12. Under the guidanceof supervisor, sets goals for individual team members that are inalignment with the department\'s and organization\'s goals. 13. Trainsand onboards new hires to make sure they understand their roles.Communicates job expectations. 14. Assists in budget development andmonitors expenses as requested. 15. Actively reviews staff use ofmaterials, equipment, etc. and provides feedback to staff to ensure bestuse of resources. Position Specific Responsibilities 1. Works withleaders across the organization to institute a centralized registrationprogram. 2. Included in the supervision of these areas is preparationand implementation of staffing schedules, to ensure adequate coverage ofall areas including registration for a 24/7 emergency department. 3.Applies data analytics and best practice workflows to recommend andcoordinate program related improvements and changes. 4. Serves as atechnical and workflow expert relative to registration within theelectronic medical record. This includes developing and managing ongoingeducation to the registration team, to ensure consistent registrationworkflows. POSITION REQUIREMENTS Education: Required: High schooldiploma, or equivalent. Preferred: Associate or bachelor\'s degree inbusiness administration or related field. Experience: Required: 3 yearsof experience in healthcare revenue cycle or clinic operationsPreferred: Prior leadership experience Licenses and Registrations:Required: None Preferred: None Certification(s): Required: CertifiedRevenue Cycle Professional (CRCP) Certification through AmericanAssociates of Healthcare Administrative Management (AAHAM) or CertifiedRevenue Cycle Representative (CRCR) through Healthcare FinancialManagement Associate (HFMA) w thin 1 year of hire. Preferred: None***** APPLICATION INSTRUCTIONS: Apply Online:https://www.saukprairiehealthcare.org/about/careers/