Position Summary:
Responsible for the supervision of all daily activities in the clinic including clinical operations, revenue cycle and fiscal objectives.
Monitors and directs staff members for various duties as well as prepares work schedules for the staff.
Essential Functions and Responsibilities:
1.
Manages day to day operations, including staffing, technical functions, revenue cycle processes and physician/patient concerns.
2.
Maintains established policies, procedures, and objectives that include revenue cycle functions, quality assurance, environmental, and infection control policies.
3.
Monitors monthly productivity analysis reports, determining physician procedural utilization patterns, revenue cycle and clinic operations
4.
Provides orientation/training for new and existing staff including comprehensive training manuals.
5.
Conducts and/or participates in monthly staff meetings, educational sessions and outside meetings.
Required:
High School Diploma
2 years of related clerical or medical assistant experience.
Excellent customer relations skills.
Demonstrated independent decision making/problem solving skills.
Computer system experience.
Demonstrated organizational skills.
Demonstrated written and verbal communication skills.
Current Michigan driver’s license and proof of valid automobile insurance.
Insurable under McLaren’s insurance program
Preferred:
Previous supervisory experience.
Associates degree or equivalent in related work experience.