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Supervisor, Inside Account Managers
Supervisor, Inside Account Managers-June 2024
Flexible / Remote
Jun 18, 2025
ABOUT HENRY SCHEIN
Want to help health happen at a Fortune 500 company? Join approximately 24,000 Team Schein Members worldwide in helping office-based dental and medical practitioners work more efficiently so they can
10,000+ employees
Healthcare
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About Supervisor, Inside Account Managers

  Don't just work somewhere, join Brasseler and be a valued team member of a world-class health care organization!

  Our Culture:

  Provides a safe and welcoming environment where team members can balance their lives and develop their careers. All people and experiences are valued and respected. Different perspectives are encouraged and lead to better results. This makes us who we are and enables us to be a world-class healthcare organization. All who join us are accountable to this charge.

  Our Philosophy:

  Quality products sold with integrity has been the hallmark of Brasseler USA from the beginning. Brasseler USA's strong reputation of providing high quality, clinician endorsed and innovative dental and medical instrumentation nationally has spanned over 40 years. We have been offering a full-range of products made in the USA since 1976. Many of our products are manufactured at our headquarters in Savannah, GA.

  Explore our career opportunities below to learn more.

  JOB OVERVIEW

  An IAM Supervisor plays a critical role in driving revenue and managing a team of inside sales representatives. Successful IAM Supervisors balance leadership, strategy, and a deep understanding of the sales process to drive their team's success in generating revenue and fostering customer relationships.

  Duties and Responsibilities

  Team Leadership and Management:

  Hire, train, and develop inside sales representatives.Set clear performance expectations and goals.Provide coaching and mentoring to help team members succeed.Conduct performance evaluations and provide feedback.Manage work schedules and workload distribution.Sales Strategy and Planning:Develop and implement inside sales strategies aligned with overall business goals.Set sales targets and quotas for the team.Create sales forecasts and monitor progress towards targets.Identify market trends and opportunities.Sales Process Optimization:Design and optimize the inside sales process for efficiency and effectiveness.Implement sales methodologies and best practices.Streamline workflows and remove obstacles that hinder sales productivity.Customer Relationship Management:Build and maintain strong customer relationships.Assist in complex sales negotiations and high-value deals.Ensure excellent customer service and satisfaction.Data Analysis and Reporting:Analyze sales data and performance metrics to identify trends and areas for improvement.Generate regular reports on team and individual performance.Use data to make informed decisions and refine sales strategies.Sales Training and Development:Provide ongoing training and development opportunities for the inside sales team.Keep team members updated on product knowledge and industry trends.Promote a culture of continuous learning and improvement.Technology and Tools:Identify and implement sales technologies and tools (e.g., CRM systems) to enhance productivity and tracking.Ensure the team is proficient in using these tools.Sales Collateral and Resources:Collaborate with marketing to develop sales collateral, presentations, and materials that support the sales process.Ensure the team has access to necessary resources.Performance Metrics and KPIs:Define and track key performance indicators (KPIs) for the inside sales team, such as conversion rates, call volume, and revenue.Hold team members accountable for meeting KPIs.Conflict Resolution:Address conflicts and issues within the team.Find solutions to interpersonal or operational challenges.Compliance and Ethics:Ensure that the sales team operates in compliance with legal and ethical standards.Monitor and enforce adherence to company policies and industry regulations.Market and Competitive Analysis:Keep abreast of market trends and changes in the competitive landscape.Use this information to adjust sales strategies and tactics.Budget Management:Manage the budget allocated for the inside sales team, including expenses related to personnel, tools, and resources.Communication and Collaboration:Facilitate communication and collaboration between inside sales, other departments (e.g., marketing, customer support), and senior management.Goal Achievement:Ultimately, the IAM Supervisor is responsible for achieving or exceeding sales targets and contributing to the company's revenue growth.

  WORK EXPERIENCE

  2+ years in inside sales with a proven track record of success

  PREFERRED EDUCATION

  Bachelor's Degree preferred but not required.

  KNOWLEDGE, SKILLS & COMPETENCIES

  Demonstrated selling skills

  Excellent written and verbal communication skills.

  Proven leadership skills.

  Positive attitude.

  Comfortable in a Virtual Environment.

  Ability to multitask, stay organized, and thrive in a fast-paced work environment.

  Ability to work independently (work from home) and as part of a team.

  Understands the importance of maintaining a positive professional demeanor.

  Comfortable with basic Excel functions, the greater Microsoft platform among company software.

  TRAVEL / WORKING CONDITIONS / PHYSICAL DEMANDS:

  Travel - typically not required

  Position typically works in an office environment whether on site or remote where environmental conditions are stable

  While performing the duties of this job, the employee routinely is required to sit for extended periods of time; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, stretch and lift up to 15 pounds

  The posted range for this position is $54,000 to $94,500 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

  At the time of this posting, this position is eligible for a commission not reflected in the posted range subject to the achievement of the plan.

  Henry Schein is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

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