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Supervisor, Client Advocacy
Supervisor, Client Advocacy-March 2024
Virtual
Mar 28, 2026
About Supervisor, Client Advocacy

  Aon is Looking for a Supervisor, Client Advocacy in Chicago or New York City!

  Our Facultative Reinsurance team is looking for a Supervisor to help lead our Property Client Advocate team in a hybrid role out of our Chicago or New York City office.

  As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Reinsurance Solutions line.

  Job Responsibilities:

  Assist in the technical analysis of client information

  Evaluation of large client datasets to determine accuracy and credibility of underwriting/risk detail

  Communication with client across large portion of their organization with a focus on Underwriting staff

  Quality assurance data oversight within Aon’s systems

  Collaborate with various supporting teams within our Reinsurance Solution such as premium, collections, client services and other divisions within Aon.

  Accountability over account management support pre and post reinsurance placement, including

  Prepare and analyze formal reinsurance submission materials

  Creation and assistance with executive-facing presentations

  Filing documentation and compliance adherence within Aon’s Sales Management system

  Bordereau analysis and accounting preparation prior to Aon accounting invoice transmittal, and post invoicing oversight to assure accuracy

  Reinsurer communication via the Special Acceptance process

  Manage a team of Client Advocates within the same business group

  Work with Operations leaders to work inside the Target Operating Model and across global Aon Operations and ABS initiatives.

  Promote standardization and consistency across teams

  Encourage, support and train team members through Aon’s learning resources

  Delegate and supervise day-to-day work product of direct reports.

  Provide regular feedback and oversee performance management process for direct reports .

  Required Experience/Skills

  Must have at least 10+ years of experience within the commercial insurance or reinsurance industry. Property experience preferred.

  Proficient in Microsoft Office - Excel, Word, Power Point

  Needs to be detail oriented and organized

  Handle multiple projects/deadlines

  Ability to prioritize workload

  Self-starter – ability to take initiative.

  Salary

  The salary range is $110,000 - $125,000 annually. This salary range is an estimate, and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on geographic location.

  This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus and production incentives in addition to base salary. The amount of any bonus and production incentives varies and is subject to the terms and conditions of the applicable incentive plan.

  How we support our colleagues

  Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.

  We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

  Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

  #LI-HYBRID

  2538774

  Aon is Looking for a Supervisor, Client Advocacy in Chicago or New York City!

  Our Facultative Reinsurance team is looking for a Supervisor to help lead our Property Client Advocate team in a hybrid role out of our Chicago or New York City office.

  As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Reinsurance Solutions line.

  Job Responsibilities:

  Assist in the technical analysis of client information

  Evaluation of large client datasets to determine accuracy and credibility of underwriting/risk detail

  Communication with client across large portion of their organization with a focus on Underwriting staff

  Quality assurance data oversight within Aon’s systems

  Collaborate with various supporting teams within our Reinsurance Solution such as premium, collections, client services and other divisions within Aon.

  Accountability over account management support pre and post reinsurance placement, including

  Prepare and analyze formal reinsurance submission materials

  Creation and assistance with executive-facing presentations

  Filing documentation and compliance adherence within Aon’s Sales Management system

  Bordereau analysis and accounting preparation prior to Aon accounting invoice transmittal, and post invoicing oversight to assure accuracy

  Reinsurer communication via the Special Acceptance process

  Manage a team of Client Advocates within the same business group

  Work with Operations leaders to work inside the Target Operating Model and across global Aon Operations and ABS initiatives.

  Promote standardization and consistency across teams

  Encourage, support and train team members through Aon’s learning resources

  Delegate and supervise day-to-day work product of direct reports.

  Provide regular feedback and oversee performance management process for direct reports .

  Required Experience/Skills

  Must have at least 10+ years of experience within the commercial insurance or reinsurance industry. Property experience preferred.

  Proficient in Microsoft Office - Excel, Word, Power Point

  Needs to be detail oriented and organized

  Handle multiple projects/deadlines

  Ability to prioritize workload

  Self-starter – ability to take initiative.

  Salary

  The salary range is $110,000 - $125,000 annually. This salary range is an estimate, and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on geographic location.

  This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus and production incentives in addition to base salary. The amount of any bonus and production incentives varies and is subject to the terms and conditions of the applicable incentive plan.

  How we support our colleagues

  Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.

  We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

  Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

  #LI-HYBRID

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