Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!Get hands-on experience, training-and a leg up on a bright future.Learn. Achieve. Build a career.T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!This is a 12-week paid learning experience during which you'll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You'll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We'll give you hands-on projects and the chance to create an immediate impact.What It's LikeThe Systems Experience Team is responsible for delivering the best customer experiences our internal and external customers for one of T-Mobile for Business' largest projects.Specifically, the team is focusing on what Marketing, Sales, Sales Operations, and Customer Care need to grow and retain our customer base.What You'll DoYou will be working on SteelThread, T-Mobile For Business' largest project.You'll work with Marketing, Sales, Sales Operations, and Customer Care understanding what tools they currently have in place to perform their jobs. Then you'll challenge them to think out of the box to understand how we (along with our vendors) can make their jobs more productive and easier.Key ResponsibilitiesWe are looking for someone who is:Comfortable speaking to our internal team members (internal customers) and understanding the aspirational requirements they would like to have in the next iteration of our productsTaking those requirements and determining if they are on our roadmap, and if not helping to write and prioritize requirements. This work ensures our product development captures the needs of our customers in a timely fashion.Working with our peer groups within Systems Experience in prioritizing our internal customer's needs for our Developers and communicating back to our internal customers roadmaps for development.What It TakesPursuing a Bachelor's degree in Business, Marketing or Sales.Comfortable interacting/interviewing team members.Empathy and understanding to what our internal customers are trying to accomplish in their daily work.An advocate for their customer's needs.Strong writing skills.Storytelling abilities.Presentation skills.Knowledge of PowerPoint, Excel, Notes, Google Docs, and Tableau.* At least 18 years of age* Legally authorized to work in the United States* High School Diploma or GED* Must be actively enrolled in a degree program or graduated within the last year* Employees of T-Mobile or Metro by T-Mobile are ineligible for InternshipsEmployer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their educationRelocation reimbursement may be provided to program participants who reside more than 50 miles from the internship locationIntern wages range from $20/hour to $40/hour. The successful candidate's actual pay will be based on experience/locationNever stop growing!T-Mobile doesn't have a corporate ladder-it's more like a jungle gym