Substitute Senior Center Operator 1 - Wilkes-Barre Active Adult Center

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　　Substitute Senior Center Operator 1 - Wilkes-Barre Active Adult Center

　　Salary

　　$32,967.20 Annually

　　Location

　　Luzerne County, PA

　　Job Type

　　Civil Service Permanent Full-Time

　　Job Number

　　CS-2024-74471-L0811

　　Department

　　Local Government

　　Division

　　AN Luzerne-Wyoming Co Aaa

　　Opening Date

　　01/24/2024

　　Closing Date

　　2/6/2024 11:59 PM Eastern

　　Job Code

　　L0811

　　Position Number

　　80000909

　　Union

　　Brotherhood of Teamsters Local Union 401

　　Bargaining Unit

　　LG

　　Pay Group

　　LG

　　Bureau / Division Code

　　88101140

　　Bureau / Division

　　Luzerne/Wyoming County Area Agency on Aging

　　Worksite Address

　　5 East Market Street

　　City

　　Harrisburg, Pennsylvania

　　Zip Code

　　18701

　　Contact Name

　　Christina Varvaglione

　　Contact Phone

　　570.830.5150

　　Contact Email

　　[email protected]

　　Description

　　Benefits

　　Questions

　　THE POSITION

　　Do you want to utilize your experience and make a positive impact on the lives of the older population of Luzerne County? The Luzerne County Area Agency on Aging is looking to hire a compassionate, patient, and professional individual to join our team. This position gives you the opportunity to coordinate nutrition programs and activities for the older residents of the community. We are looking for someone who will be able to assist us in continuing to work on our mission of enhancing the quality of life for all mature adults by encouraging independence, promoting healthy lifestyles, and ensuring safety and protection throughout their life journey. If you are a compassionate, hard-working professional, we want to talk to you!

　　DESCRIPTION OF WORK

　　As a Senior Center Operator 1, you will be responsible for coordinating nutrition programs and activities within the center's operations, completing forms for membership and attendance at the center, and providing information on the services the agency and community has to offer. You will be maintaining the center's equipment and ensuring appropriate set-up for the center's functions, as well as maintaining accurate records, statistical reports, and inventory of the center's supplies. You will have the opportunity to ensure the welfare of the participants on trips and assist them with any unusual situation(s) that may arise.

　　Work Schedule and Additional Information:

　　Full-time employment

　　Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

　　Salary: In some cases, the starting salary may be non-negotiable.

　　You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

　　REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

　　QUALIFICATIONS

　　Minimum Experience and Training Requirements:

　　Three months of experience in providing direct services in a human services, education or a community based setting to the aging population or to individuals from various cultures and socio-economic backgrounds or to individuals who have physical, intellectual or emotional disabilities;or

　　Any equivalent combination of experience and training.

　　Other Requirements:

　　You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

　　Hiring preference for this vacancy will be given to candidates who live within Carbon, Columbia, Lackawanna, Luzerne, Monroe, Schuylkill, Sullivan or Wyoming counties. If no eligible candidates who live within these counties apply for this position, candidates who reside in other counties may be considered.

　　You must be able to perform essential job functions.

　　Legal Requirements:

　　A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

　　How to Apply:

　　Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

　　If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

　　Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

　　Failure to comply with the above application requirements may eliminate you from consideration for this position.

　　Veterans:

　　Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

　　Telecommunications Relay Service (TRS):

　　711 (hearing and speech disabilities or other individuals).

　　If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

　　The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

　　EXAMINATION INFORMATION

　　Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

　　Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

　　Your score is valid for this specific posting only.

　　You must provide complete and accurate information or:

　　your score may be lower than deserved.

　　you may be disqualified.

　　You may only apply/testoncefor this posting.

　　Your results will be provided via email.

　　Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

　　01

　　The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?

　　Yes

　　No

　　02

　　Do you possess three months or more of full-time experience in providing direct services in a human services, education, or a community-based setting to the aging population?

　　Yes

　　No

　　03

　　If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

　　04

　　Do you possess three months or more of full-time experience in providing direct services in a human services, education, or a community-based setting to individuals from various cultures and socio-economic backgrounds?

　　Yes

　　No

　　05

　　If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

　　06

　　Do you possess three months or more of full-time experience in providing direct services in a human services, education, or a community-based setting to individuals who have physical, intellectual, or emotional disabilities?

　　Yes

　　No

　　07

　　If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

　　08

　　Have you completed college credits including behavioral sciences or education credits?

　　If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

　　If you answer "yes" to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

　　Yes

　　No

　　09

　　You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

　　All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

　　Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

　　If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

　　If you have general questions regarding the application and hiring process, please refer to ourFAQ page. (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3)

　　Yes

　　10

　　WORK BEHAVIOR 1

　　Plans and coordinates programs for adult consumers 60 years of age or older such as instructional, social, health, recreational, fundraisers, and other programs. Duties include contacting the instructors/drivers/food service companies under outside contract, or contacting public agencies, and scheduling and coordinating the presentations/activities/programs.

　　Levels of Performance

　　Select the "Level of Performance" which best describes your claim.

　　A. I have experience individually planning and coordinating programs for adult consumers 60 years of age or older in a human services, education, or community based setting. My duties included contacting the vendors, contractors, or public agencies AND scheduling and coordinating the presentations, programs, or activities.

　　B. I have experience individually planning and coordinating programs to any individuals in a human services, education, or community based setting. My duties included contacting the vendors, contractors, or public agencies AND scheduling and coordinating the programs.

　　C. I have experience as a member of a team planning and coordinating programs to any individuals in a human services, education, or community based setting. My duties consisted of answering the telephone, ensuring safety of program participants, collecting fees, helping with set-up or take-down of tables/chairs/equipment, OR maintaining attendance records.

　　D. I have successfully completed college-level coursework related to therapeutic or recreational activity planning, sociology, or human behavior.

　　E. I have NO experience or training related to this work behavior.

　　11

　　In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

　　The name of the employer(s) where you gained this experience

　　The type(s) of individuals and types of program(s) you planned/coordinated

　　The actual duties you performed

　　Your level of responsibility

　　12

　　If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

　　College/University

　　Course Title

　　Credits/Clock Hours

　　13

　　WORK BEHAVIOR 2

　　Acts as agency representative in all center related programs involving consumers including responding to questions for information via email, in person, or over the telephone and making referrals to consumers to appropriate human service agencies or programs to obtain benefits and services to which they are eligible to receive.

　　Levels of Performance

　　Select the "Level of Performance" which best describes your claim.

　　A. I have experience serving as an agency representative for consumer programs. My duties included responding to questions for information via email, in person, or over the telephone AND making referrals to consumers to appropriate human service agencies or programs to obtain benefits and services.

　　B. I have experience serving as an agency representative for consumer programs. My duties included responding to questions for information via email, in person, or over the telephone; however, I did not provide referrals to human service agencies or other programs.

　　C. I have NO experience or training related to this work behavior.

　　14

　　In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

　　The name of the employer(s) where you gained this experience

　　The type(s) of referrals you provided (if any)

　　The actual duties you performed

　　Your level of responsibility

　　15

　　WORK BEHAVIOR 3

　　Speaks informally with program clients to encourage participation in program activities, to stimulate social interaction, and to request their assistance with various programs conducted by the senior center.

　　Levels of Performance

　　Select the "Level of Performance" which best describes your claim.

　　A. I have experience speaking informally with individuals to encourage their participation in program activities and to stimulate social interaction AND I recruited assistance from program participants for various program activities.

　　B. I have experience speaking informally with individuals to encourage their participation in program activities and to stimulate social interaction; however, I did not recruit assistance from the program participants for any of the program activities.

　　C. I have NO experience or training related to this work behavior.

　　16

　　In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

　　The name of the employer(s) where you gained this experience

　　The type(s) of activities you recruited volunteers for (if any)

　　The actual duties you performed

　　Your level of responsibility

　　Required Question

　　Agency

　　Commonwealth of Pennsylvania

　　Address

　　613 North Street

　　Harrisburg, Pennsylvania, 17120

　　Website

　　http://www.employment.pa.gov