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Subject Matter Expert of Technical Maintenance and Reliability Excellence
Subject Matter Expert of Technical Maintenance and Reliability Excellence-April 2024
Lansing
Apr 1, 2026
About Subject Matter Expert of Technical Maintenance and Reliability Excellence

The Subject Matter Expert (SME) of Technical, Maintenance and Reliability Excellence is accountable for delivering core competency technical excellence and delivering top quartile performance in equipment reliability as measured by safety, quality, customer fill rate, OEE2, unplanned and planned downtime and maintenance rate per case. The SME of Technical, Maintenance and Reliability Excellence will create the KDP Cold Beverage Supply Chain Strategy to deliver top quartile technical team and equipment performance. The job responsibilities will include development of our core competency skills development program that will result in a team of highly skilled subject matter experts in our manufacturing core competencies. This position is also responsible improving safety of the maintenance teams, improving quality by eliminating the potential for failures leading to recalls or withdrawals, overhaul planning and execution, project management/execution, delivering net productivity, root cause problem solving, and operational readiness of new product, package and/or equipment introductions. The SME of Technical, Maintenance and Reliability Excellence is a key member of the Cold Beverage Supply Chain Operations team, bridging the gap between engineering and manufacturing technical teams and developing our internal expertise in core competencies. This position will report to the Senior Director of Technical, Maintenance and Reliability Excellence.

What you will do:

Drive Performance Improvement

Develop a team of rapid response technicians

Liaison between CAPEX and plant on new installs

Work with ET Pillar owner to develop training for technical independence

Work with AM/PM Pillar owner to develop Platinum Level PMs, CIL, cleaning and OH schedules

Work with AM/PM Pillar to ensure annual audits are completed in a timely manner

Work with OEMs on pricing for parts – align with audits and OH for group/bulk pricing

Vertical ramp up of new equipment installs aligning with your SME category

Lead capital projects, executing with excellence and vertical ramp ups

Collaborate with corporate Supply Planning team on network capacity plans in delivering critical equipment maintenance activities

Collaborate with site leadership to ensure Operations Model labor standards are being met for maintenance teams

Lead and deliver maintenance and reliability related productivity projects

Responsible for functional area network dashboards, and corrective actions to drive KPI improvement. Drives sustainable improvements to positively impact the achievement of Key Performance Indicators (KPI’s), Manage SRM Dashboards, and Scorecards relative to cost, productivity and on-time delivery by optimizing labor and production capabilities

Work with Human Resources and Talent Acquisition to develop and execute improvement strategies for engagement, recruiting and retention across the network.

Implement best practices and continuous improvement initiatives to optimize cases per maintenance labor hour

Ensure compliance with all regulatory requirements and bargaining agreements related to maintenance department planning as it relates to KDP programs

Develops tools to acquire, trend and analyze efficient production output

Follows all policies, ergonomic standards and safety requirements directed by KDP and the department

Liaison with OEM’s on training curriculum to ensure Operational Readiness that supports vertical start-ups and sustainable OOE2

Performs other duties as requested by management

Ensure high performance results of your team by:

Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions

Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent

Embracing diverse perspectives to foster innovation, learning from both successes and failures

Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations

98480

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