Posting Details

　　Position Information

　　Working Title Student Services Specialist II

　　Position Number 600544

　　Appointment Type Permanent - Full Time

　　Tenure Track No

　　FTE 1 = 40 hours/week, 12 months

　　If time limited, duration date

　　Position Overview

　　Primary Function of Organizational Unit

　　The mission of the School of Graduate Studies is to provide graduate and professional education to students at North Carolina Central University which will prepare them for pursuing the doctoral degree, employment, and becoming entrepreneurs. The School of Graduate Studies will meet its mission through achievement of its primary goal, which is to offer graduate degree programs that conform to the highest standards required by respective accrediting agencies in NCCU’s pursuit of excellence.

　　Primary Purpose of Position

　　The primary purpose of this position is to develop productive partnerships with internal and external stakeholders to plan and manage a successful admission process. This position will also lead in the implementation of projects that meet strategic services and provide highly effective data analysis to drive decisions supporting recruiting and admissions. Oversee all matters relating to the departmental review of applications, ensuring equal, fair, and timely consideration of all applicants. Sign off on all departmental recommendations for admission/rejection. Recruit a diverse, qualified and talented group of students to the university; assist with on-campus recruitment events, conveying information about the university and the admissions process to prospective students, traveling to graduate college fairs, conferences, and programs to recruit students to the university. Assist assigned graduate programs with recruitment strategies and implementation.

　　Required Knowledge, Skills, and Abilities

　　The successful candidate must possess a working knowledge of recruitment strategies, including prospective student management; knowledge of the production process and project management; knowledge of current software used by university; such as: Banner, Admissions Pros, Certiphi,; knowledge of web user interface issues and their resolution; knowledge of college admission setting with effective managerial, and human relations skills; ability to work effectively with students, peers and community organizations; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent editing; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.

　　Minimum Education/Experience

　　Master’s degree; or an equivalent combination of a Bachelor’s degree and experience. All degrees must be received from appropriately accredited institutions.

　　Licenses or Certification required by Statute or Regulation

　　N/A

　　Equal Opportunity Employer

　　North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

　　Primary Responsibilities and Duties

　　Function Administrative

　　Describe the specific tasks and responsibilities related to the function.

　　Manages and oversee the graduate application and admission process.

　　Streamlines the graduate application/admission process. Develop flow charts, faq’s critical dates and timelines. Monitors applicants’ response to campus safety questions

　　Authorizes applicants for screening process.

　　Interpret policies and procedures for the application/admission process to effectively manage.

　　Function Administrative

　　Describe the specific tasks and responsibilities related to the function.

　　Collaborate with the Deans, Program Directors, Graduate Coordinators, and Recruitment Coordinators to establish annual and long-range enrollment goals.

　　Generates electronic data reports to assist program directors in the advisement of applicants and admitted students.

　　Function Information Technology

　　Describe the specific tasks and responsibilities related to the function.

　　Implements and evaluates the business processes that enable the departments of graduate admissions to achieve admissions goals.

　　Analyze data and software to improve and maximize the management of Graduate enrollment. Provides leadership to ensure the utilization of a variety of effective and best practices in admissions. Utilize current technology and lead the development of innovative strategies utilizing resources such as Admissions Pros and Banner to support the division and university’s goals.

　　Monitors and evaluates the application review and decision activities of the departments.

　　Develops strong partnerships/alliances with academic departments and college community through timely communication and clearly established goals.

　　Recruit a diverse, qualified and talented group of students to the university; assist with on-campus recruitment events, conveying information about the university and the admissions process to prospective students, traveling to graduate college fairs, conferences, and programs to recruit students to the university.

　　Assist assigned graduate programs with recruitment strategies and implementation.

　　Function Administrative

　　Describe the specific tasks and responsibilities related to the function.

　　Communicates information to individuals or groups;deliver presentations suited to the characteristics and needs of the audience. Clearly and concisely convey information orally or in writing to individuals or groups to ensure that they understand the information. Listen and respond appropriately to others using the appropriate media (e.g. e-mail, presentations, etc. Develops positive relationships while providing quality service.

　　Function Administrative

　　Describe the specific tasks and responsibilities related to the function.

　　Manages day-to day department operation, provides training/supervision for graduate assistants.

　　Function Administrative

　　Describe the specific tasks and responsibilities related to the function.

　　Maintain knowledge of state-of the art operational strategies, tools and techniques in higher education.

　　Maintains internal graduate school databases of all student enrollment information. Prepare reports required for all components of Graduate Studies.

　　Function Administrative

　　Describe the specific tasks and responsibilities related to the function.

　　Other duties as assigned.

　　Posting Detail Information

　　Posting Number EPA03060P

　　Open Date 01/24/2024

　　Date desired for closing or initial review

　　Close Date 01/29/2024

　　Open Until Filled No

　　Date Position Available 03/01/2024

　　Special Instructions to Applicants

　　Applicant Documents

　　Required Documents

　　Resume/CV

　　Cover Letter

　　Unofficial Transcripts (official required from selected candidate)

　　List of References

　　Optional Documents

　　Other Document

　　DD-214 (for Veterans Only)

　　Supplemental Questions

　　Required fields are indicated with an asterisk (*).

　　*How did you learn about this job opening?

　　Direct E-mail

　　Referral

　　NCCU Careers Website

　　Other Website (please specify):

　　1801 Fayetteville St., Durham, NC, 27707 // 919-530-6334 //© 2015 NORTH CAROLINA CENTRAL UNIVERSITY

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