Overview
This is not a remote position. This position is based at our Lake Mary, FL campus location.
Transform your Career at ECPI University
Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.
ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.
Benefits of Employment
ECPI University provides comprehensive benefits, some of which are highlighted below:
Tuition scholarship program available to employees and their immediate family members after 90 days of employment
Competitive compensation and medical/dental benefit plans
401(k) participation with possible employer contributions
Position Summary:
The Student Services Coordinator is the campus manager for all student academic records and is responsible for ensuring the success of our students by graduating and achieving their employment goals. The SSC follows standard University policies and procedures to ensure the accuracy and integrity of student records and is responsible for receiving, imaging and/or entering student records information. We pride ourselves on our students’ outcomes and you will play an integral role in their journey at ECPI University.
Responsibilities
Ensure that all official student records are received, reviewed and imaged accurately and timely
Manages the academic information in the student database to ensure accuracy
Manage the campus transfer credit process; including transcript retrieval, routing transcripts to the Transfer Evaluation Center, and communicating results
Generate key reports and provide data analysis to Campus Administration
Create an ongoing trusted relationship with students
Actively initiate and continue ongoing guidance to students regarding their academic progress and document accordingly
Track student persistence and progression
Audit program graduation requirements and ensure all graduates are processed
Consult with students who have expressed an interest in withdrawing or have withdrawn
Document student interactions and ensure data integrity while upholding compliance with all policies and procedures including Family Educational Rights and Privacy Act (FERPA)
Qualifications
Education/Experience
Bachelor’s degree preferred
2-3 years of related experience
Any equivalent combination of education, experience, and/or training
Skills/Abilities
Ability to create new relationships and build trust with your students
Well-developed oral, written, telephone, and digital communication skills
Able to keep multiple tasks organized in a fast paced work environment
Ability to analyze, review, and comprehend data
Desire to help others achieve their goals
Excellent customer service skills
Technical skills and experience with Microsoft Office and a database management software
ECPI University is proud to be an Equal Opportunity Employer.
Join our Talent Community! (https://careers-ecpiuniversity.icims.com/jobs/10127/student-services-coordinator-%28student-records%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-336114574)
Requisition ID2024-10127
of Openings1Employment StatusFull Time
Posted Date5 days ago(1/21/2024 11:51 PM)
Job FamilyAdministrative Support Workers
CompanyECPI University
StateFlorida
CityLake Mary
CountryUnited States
MinUSD $20.00/Hr.
MaxUSD $30.00/Hr.