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Student Services Coordinator (Student Records)
Student Services Coordinator (Student Records)-March 2024
Lake Mary
Mar 29, 2026
About Student Services Coordinator (Student Records)

  Overview

  This is not a remote position. This position is based at our Lake Mary, FL campus location.

  Transform your Career at ECPI University

  Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.

  ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.

  Benefits of Employment

  ECPI University provides comprehensive benefits, some of which are highlighted below:

  Tuition scholarship program available to employees and their immediate family members after 90 days of employment

  Competitive compensation and medical/dental benefit plans

  401(k) participation with possible employer contributions

  Position Summary:

  The Student Services Coordinator is the campus manager for all student academic records and is responsible for ensuring the success of our students by graduating and achieving their employment goals. The SSC follows standard University policies and procedures to ensure the accuracy and integrity of student records and is responsible for receiving, imaging and/or entering student records information. We pride ourselves on our students’ outcomes and you will play an integral role in their journey at ECPI University.

  Responsibilities

  Ensure that all official student records are received, reviewed and imaged accurately and timely

  Manages the academic information in the student database to ensure accuracy

  Manage the campus transfer credit process; including transcript retrieval, routing transcripts to the Transfer Evaluation Center, and communicating results

  Generate key reports and provide data analysis to Campus Administration

  Create an ongoing trusted relationship with students

  Actively initiate and continue ongoing guidance to students regarding their academic progress and document accordingly

  Track student persistence and progression

  Audit program graduation requirements and ensure all graduates are processed

  Consult with students who have expressed an interest in withdrawing or have withdrawn

  Document student interactions and ensure data integrity while upholding compliance with all policies and procedures including Family Educational Rights and Privacy Act (FERPA)

  Qualifications

  Education/Experience

  Bachelor’s degree preferred

  2-3 years of related experience

  Any equivalent combination of education, experience, and/or training

  Skills/Abilities

  Ability to create new relationships and build trust with your students

  Well-developed oral, written, telephone, and digital communication skills

  Able to keep multiple tasks organized in a fast paced work environment

  Ability to analyze, review, and comprehend data

  Desire to help others achieve their goals

  Excellent customer service skills

  Technical skills and experience with Microsoft Office and a database management software

  ECPI University is proud to be an Equal Opportunity Employer.

  Join our Talent Community! (https://careers-ecpiuniversity.icims.com/jobs/10127/student-services-coordinator-%28student-records%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-336114574)

  Requisition ID2024-10127

  of Openings1Employment StatusFull Time

  Posted Date5 days ago(1/21/2024 11:51 PM)

  Job FamilyAdministrative Support Workers

  CompanyECPI University

  StateFlorida

  CityLake Mary

  CountryUnited States

  MinUSD $20.00/Hr.

  MaxUSD $30.00/Hr.

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