Strategic Technology & Training Manager - Cisco

　　Job Req ID: 23014

　　Posting Date: 19 Jan 2024

　　Function: Product & Propositions

　　Location:

　　Snowhill, Birmingham, United Kingdom

　　Salary: Competitive Salary plus benefits

　　Locations: London, Birmingham, Manchester, Bristol, India, Hungary, Italy and Belgium

　　Why this job matters

　　Our partners are key for BT Business to grow and protect our revenue through how we leverage the partnership ecosystem.

　　As part of Business, we created a new function, Strategy & Partnerships, to unlock potential with our partners and improve linkage between strategy and partnership execution.

　　This role is critical to drive a successful relationship with Cisco (all UK and global channels) for our business unit, delivering on the partnership strategy and go-to-market plan. The individual will own our multi-year Technology Training and Skills Plan to ensure we maintain our strategic Cisco status and unlock new Cisco certifications (e.g., designations & specialisations), which provide us with commercial and reputational advantages.

　　This role also delivers critical prerequisites, outside of core individual certifications, that enable us to maintain our Cisco accreditations, including delivery of our Customer Experience practice.

　　This role is responsible for influencing, and collaborating with, a much broader set of stakeholders within the sales, product, commercial, strategy and technology functions across the UK and in Global channels.

　　What you’ll be doing

　　Create and own the Cisco learning and development strategy and governance model.

　　Tightly manage the multi-year Technology Training and Skills Plan aligned with Cisco’s current and future certifications (e.g., designations & specialisations).

　　Ensure we maintain our Cisco Global and Local Designations and Specialisations, ensuring compliance per specific Country/Region; track and report, and optimise, to maximise commercial position and reduce costs.

　　Provide support to individuals requiring Cisco training that underpins BT’s Global certifications to ensure that BT has required number and quality of skilled people.

　　Responsible for maintaining BT’s compliance with Cisco’s Customer Experience and Global Gold programs.

　　Maintaining the Cisco Partner Programs certifications dashboard.

　　Support Executive reporting and performance reviews, e.g., Quarterly Business Reviews.

　　5 Key Skills

　　SKILLS:

　　• Ability to think strategically about the Cisco partner relationship aligned to BT’s priorities.

　　• Excellent relationship-building ability across internal and external stakeholders; ability to make recommendations and communicate for approval.

　　• A growth mindset and a clear focus on value creation

　　• Ability to provide expert support, guidance and management of certifications relating to Cisco Partner Programs

　　• Proactive approach to mitigating risks within framework. Manages conflicting priorities for successful delivery.

　　EXPERIENCE:

　　• Experience of working with technology partners, ideally with a working knowledge of Cisco certification processes and requirements

　　• Strong awareness of BT tech, associated markets, partners and competitors

　　• Delivering certifications and audits at a large scale.

　　• Storytelling with data and flair: strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences.

　　The skills you’ll need

　　Market Analysis

　　Strategic Messaging

　　Business Development

　　Problem Solving

　　Stakeholder Management

　　Strategic Visioning

　　Business Analysis

　　Market Research

　　Strategy Development

　　Financial Modelling

　　Data Analysis

　　Business Partnering & Consulting

　　Scenario Modelling

　　Talent Management

　　Decision Making

　　Growth Mindset

　　Commercial Acumen

　　Performance Management

　　Inclusive Leadership

　　Our leadership standards

　　Looking in:

　　Leading inclusively

　　I inspire and build trust through self-awareness, honesty and integrity.

　　Owning outcomes

　　I take the right decisions that benefit the broader organisation.

　　Looking out:

　　Delivering for the customer

　　I execute brilliantly on clear priorities that add value to our customers and the wider business.

　　Commercially savvy

　　I demonstrate strong commercial focus, bringing an external perspective to decision-making.

　　Looking to the future:

　　Growth mindset

　　I experiment and identify opportunities for growth for both myself and the organisation.

　　Building for the future

　　I build diverse future-ready teams where all individuals can be at their best.

　　With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

　　We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

　　We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

　　As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

　　A FEW POINTS TO NOTE:

　　Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

　　DON'T MEET EVERY SINGLE REQUIREMENT?

　　Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.