Strategic Operations Leader

　　109757

　　Zurich North America is seeking a Strategic Operations Leader for the Crop Business unit (RCIS). This leadership role will be responsible for the management of a strategic operational portfolio with managerial accountability for people, process and technology in support of Zurich (RCIS) business objectives. This position reports to the Head of Operations, Crop (RCIS). We ideally would like to have this candidate based in our Anoka, Winston Salem, Sioux Falls or Schaumburg offices. For the right candidate we are open to virtual as well, with business travel expected.

　　The Strategic Operations Leader will lead a diverse team that is responsible for managing a portfolio aimed at optimizing operational processes and improving our digital landscape. Success in this strategic leadership role requires an ability to lead at scale, service and process oriented mindset, effective communication with emphasis on the following:

　　Leadership: Focus on upskilling and reskilling of our project consultants to develop a balance of right skills to effectively manage our digital and operations landscape.

　　Process: Process reengineering, change management and tangible measurement of process improvement benefits (results -oriented execution).

　　Technology: Develop and establish an innovative culture to implement the current technology roadmap to create a distinctive digital experience

　　Responsibilities Include:

　　Lead and influence business leaders on Lean and digital transformation initiatives, engaging and collaborating from inception to operational state.

　　Lead the implementation of operational and change projects for a function or business area to deliver defined objectives with allocated resources and in timescales typically of less than one year.

　　Work with business unit Senior Leadership in the identification of business improvement opportunities and acts as a catalyst to accelerate and drive the execution of solutions.

　　Oversight of cross-functional projects (e.g. with local Information Technology and project delivery teams) to ensure Information Technology infrastructure is in line with operating model and business plans.

　　Ensure specific metrics and measures incorporated into solutions reflect the business strategy, track progress, capture the impact of changes and identify further opportunities for improvement.

　　Basic Qualifications:

　　Bachelors Degree and 7 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting areaOR

　　High School Diploma or Equivalent and 9 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting areaOR

　　Zurich Certified Insurance Apprentice, including an Associate Degree and 7 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting areaAND

　　Experience in Organizational Effectiveness or Change Management

　　Experience in the application of existing and/or change management methodologies and tools

　　Project management experience

　　4 or more years of people management experience

　　Preferred Qualifications:

　　Project leadership and consulting experience

　　In-depth knowledge of the insurance industry, with subject matter expertise in at least one functional insurance discipline; Underwriting, Claims, or Risk Engineering

　　Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, click here (https://www.zurichna.com/careers/benefits) . Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled.The starting salary range for this position is $108,100.00 - $177,100.00.

　　As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

　　A future with Zurich. What can go right when you apply at Zurich?

　　Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

　　As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

　　Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

　　Location(s): AM - Anoka, AM - Remote Work (US), AM - Schaumburg, AM - Sioux Falls, AM - Winston-Salem

　　Remote Working: Yes

　　Schedule: Full Time

　　Employment Sponsorship Offered: No

　　Linkedin Recruiter Tag: #LI-KJ1 #LI-DIRECTOR