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Strategic Operations Intern
Strategic Operations Intern-March 2024
Albany
Mar 28, 2026
About Strategic Operations Intern

  New York is leading the nation in the fight on global climate change and the transition to a clean energy-powered economy. The Climate Act (https://climate.ny.gov/) has created the most aggressive climate change goals in the nation and requires an ambitious agenda that blends proven catalysts with innovative approaches while operating across a broader energy arena that is rapidly evolving. New York State Energy Research & Development Authority (NYSERDA) is a driving force in realizing this agenda. NYSERDA works with stakeholders that span residents, business owners, developers, community leaders, local government officials, universities, utilities, investors, entrepreneurs, and more, to develop, invest, and foster conditions that:

  Attract the private sector capital investment needed to expand New York’s clean energy economy.

  Overcome barriers to using clean energy at a large-scale in New York.

  Enable New York’s communities and residents to benefit equitably from energy efficiency and renewable energy.

  INTERNSHIP OVERVIEW

  This is a paid internship for current students at an accredited college. The pay rate is from $15 to $18 per hour based on current class year. This internship will begin on June 3rd, 2024 and continue to Fall 2024 semester.

  Interns must be located in New York State while working. It is expected that interns will follow our telework policy, with a combination of in-office and remote work. Interns work up to 18.5 hours per week during the semester, and up to 37.5 hours per week between semesters, when not attending classes.

  PRIMARY RESPONSIBILITIES

  Participate in discovery and requirement gathering sessions.

  Document new or existing processes and procedures.

  Create User Acceptance Test (UAT) plans and scripts to facilitate software testing.

  Conduct testing on new software applications.

  Prepare supporting documents to communicate technical information to non-technical business users.

  Create and/or update current training guides and materials on our Confluence training platform.

  Track, follow-up, and complete action items outlined in the tactical meetings (where open / pending system work is discussed and prioritized).

  Support process improvement projects by assisting with project documentation, data collection, data analysis, and other administrative work as assigned.

  Complete ad-hoc analyses and other miscellaneous tasks as assigned.

  MINIMUM QUALIFICATIONS

  Excellent skills with the Microsoft Office suite of programs.

  Some experience with data analysis and data cleaning.

  Demonstrated ability to research primary and secondary sources.

  Skill in managing multiple activities, delivering on commitments, and operating with speed, accuracy, and strong judgment.

  Strong work ethic.

  #LI-DNP

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