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Strategic Business Development Manager
Strategic Business Development Manager-March 2024
Boston
Mar 27, 2026
About Strategic Business Development Manager

  The Business Development team is responsible for establishing new partnerships, routes to market and business strategies to enhance Zoom’s product differentiation and market coverage. We have oversight of and are accountable for the identification, onboarding, enablement and long term success of our strategic partners. We work closely with cross-functional teams to establish clear business priorities and measurable objectives. The Strategic Business Development Manager will partner cross-functionally to develop AWS alliance partner strategy through a combination of business initiatives and/or go-to-market plans. This role will blend business development, relationship management, operational and technical acumen with strong cross-functional leadership skills.

  Responsibilities:

  Lead business development for AWS in the commercial sector

  Develop holistic strategy and narrative for this partnership

  Evaluate new business and market opportunities

  Collaborate with sales, channel, product, product marketing and engineering to define the business strategy and plan

  Exceed quarterly MBO targets. Build and execute GTM strategies to drive MRR bookings

  Gain consensus from internal leadership teams to prioritize strategic growth markets and initiatives

  Develop and manage opportunities spanning software applications, hardware products, services, and solution delivery

  Manage programmatic aspect of relationships, including pipeline tracking through opportunity portals

  Coordinate across partner divisions / product areas / business units

  Act as business owner and primary interface to partner cross-functional and executive teams

  Collaborate with Zoom cross-functional team to establish project objectives and timeline

  Partner with legal to structure commercial terms that support Zoom’s long term strategic objectives

  Drive partner alignment and regular communication between key Zoom and partner stakeholders

  Establish, monitor and report on key performance indicators (“KPI”) for the partnership

  Requirements:

  7+ years experience developing multi-faceted technology partnerships in SaaS, cloud, and/or collaboration

  Strong partnering experience with AWS is critical

  Demonstrated industry relationships and experience in the collaboration market

  Background in SaaS business development, product management and/or product marketing strongly preferred

  Familiarity with operational aspects of AWS marketplace and how to establish and grow an impactful presence

  Confidence in setting internal and external expectations about focus areas

  Extensive background leading global cross-functional teams in a rapidly scaling, dynamic environment

  Strong interpersonal and team building skills; ability to work with a diverse team and influence/drive change across functional and business boundaries

  Consistent track record of exceeding expectations

  Ability to quickly establish C-level rapport and credibility. Experience building complex strategies, gaining executive buy-in on key initiatives

  Highly motivated, self-starter mentality with a proven ability to drive projects to closure

  Experienced in task prioritization, workload and escalation management

  Excellent communication skills, both verbal and written, and tactful diplomacy

  B.S. Required, MBA or Masters in a technology related field preferred

  Salary Range or On Target Earnings:

  Minimum:

  $163,000.00

  Maximum:

  $285,300.00

  At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

  Anticipated Position Close Date:

  03/29/24

  In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

  Information about Zoom’s benefits is on our careers page here (https://explore.zoom.us/media/benefits_brochure.pdf#page=40) .

  Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

  We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

  Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

  BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

  About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

  Our Commitment​

  We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

  We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at [email protected].

  #LI-Remote

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