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Strategic Agency Manager, Google Customer Solutions (English, Mandarin)
Strategic Agency Manager, Google Customer Solutions (English, Mandarin)-May 2024
Shenzhen
May 1, 2025
ABOUT GOOGLE
Our mission is to organize the world’s information and make it universally accessible and useful.
10,000+ employees
Technology
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About Strategic Agency Manager, Google Customer Solutions (English, Mandarin)

  Minimum qualifications:

  Bachelor's degree or equivalent practical experience.

  7 years of experience in advertising sales, solutions sales, digital marketing, consulting, or a similar field.

  Ability to communicate in English and Mandarin fluently.

  Preferred qualifications: Experience in the export industry, Business-to-Business or Business-to-Consumer.

  Ability to think strategically about complex issues and develop recommendations and action plans.

  Ability to analyze data, identify trends, present key findings, and apply them to future programs.

  Ability to lead multiple projects, influence and communicate cross-functionally with all levels of management, internally and externally.

  Ability to help agency partners grow and drive new agency business opportunities.

  Ability to work and adapt quickly in a fast-paced, constantly evolving team environment.

  About the job

  As a Strategic Partner Development Manager, you'll open doors with potential partners, lead exploratory discussions and evaluate/develop business opportunities. You will lead cross-functional teams, provide thought leadership and serve as a mentor to managers and associates. You are comfortable escalating and presenting business development strategies and key issues to senior management. You'll work closely with Google Product, Engineering, Legal and Sales teams on new product initiatives and key strategic relationships that support our online advertising business.

  When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

  Responsibilities

  Deliver against assigned quarterly goals on new and existing business while prioritizing and delivering outstanding experience to Google managed agency partners. Manage and strengthen primary agency relationships from executive C/B-level down to specific teams including Sales, Business Development, Media Planners, and Account Managers. Build compelling, data-driven, and long -term agency plans leveraging internal and third-party data. Be an ongoing thought partner for an agency lead on strategic initiatives and agency-level planning. Grow agency business via driving scalable product adoption and business growth across broader portfolio of agency accounts.

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