Position Summary The Store Manager partners with the Assistant Store Manager and Director of Retail to lead a profitable and customer-centric environment through the successful development of a team.Responsibilities include managing all aspects of a single store including; hiring and developing talent, maintaining consistent store controls and applying merchant skills to curate a compelling customer experience.Essential Job Duties and Responsibilities: (Additional duties may be assigned)SALES & PROFITABILITY Meets or exceeds sales goals, while keeping labor costs stable. Controls expenses to increase profitability Assess the store business using company reporting tools, prioritizes, and creates action plans to impact results Assesses sales forecasting and payroll management to facilitate an effective daily zone chart Communicates priority product and allocation needs to SM and Director of Retail. LEADERSHIP Appropriately filters and communicates all store operations, process, and customer initiatives Is an entrepreneur, takes smart risks with measurable resultsProvides global insight in relationship to the customer experience and communicates information to district team and home office. PEOPLE & DEVELOPMENT Recruits, hires, and retains top talent to build bench for the store and brand Ensures New Hires receive a thorough and thoughtful onboardingPlans and executes meetings and workshops that are collaborative, educational and motivationalAdministers performance appraisals, sets goals and conducts consistent touch-bases with direct reportsEnsures that coaching and counseling is consistent and timelyTakes responsibility for own development and professional growth, identifies and trains replacement in preparation for career progressionCUSTOMER CONNECTIONCultivates an environment of genuine customer connectionDemonstrates extraordinary service, leading by example on the sales floorActs as a brand ambassador reflective of the company values and aestheticUnderstands multi-channel business - implements processes and utilizes tools to better service the customer. AESTHETIC UNDERSTANDING & APPLICATIONHas a strong understanding of trend and style that is reflective of the brand and core customerOversees stock-to-sales processes and upholds presentation standardsPartners with the Visual Manager to assess and impact merchandising, floor planning,Ensures the merchandising processes are collaborative, supported and well-plannedDIVISION OF RESPONSIBILITIESAccountable for maintaining a Retail Store Profit and LossResponsible for creating a Weekly Recap Report in order to account for weekly sales and provide a week in review for the Director of RetailEnsure that Payroll timecard approvals for all Retail Store employees are approved before Monday morning.Schedule weekly touch-bases with the sales staff keeping specific goals and targets in mind with each staff member.Responsible for maintaining the top 10 SKUs per product category for every category weekly.Ensure that visual presentation is upheld within the Retail Store.RUN THE SALES FLOORSupervisory ResponsibilitiesThis position supervises the Assistant Manager, Sales Associates, Key Holders and Operations Lead. Responsibilities include interviewing and making hiring recommendations; instructing and training on proper work methods, and assigning, planning and scheduling work.QualificationsEducation and Experience High School Diploma or GED required.5+ years of experience as a Store Manager in a high end boutique or similar experience