This Position is for a Product Management Consultant (Remote) with a Remote company in the US.
Job Summary: We are looking for a dynamic individual with a combination of traits to conduct hands-on virtual and classroom instruction for cloud software technologies. In this role you will be responsible for supporting ongoing technical/end-user training activities within Worldwide Education, with added focus on the user experience, customer workflows, and quality of the training. This ideal candidate should have a good blend of initiative, instructional experience, technical background, and adaptability to effectively tailor and enhance the customer education experience for varying student levels, from end users to system administrators in the Public Safety environment. The ideal candidate will be effective at facilitating training classes in-person and virtually using live customer and/or demo software environments, documentation, and minimal slide content.
Duties And Responsibilities: Teaching and instructing agency customers and staff on the use and operating methods of complex software products and services. Conducting virtual and/or on-site training for Motorola CommandCentral software and designated third party software integrations. Presenting training using a variety of classroom training methods; including but not limited to Zoom, Google Meet, Google Slides, Camtasia, and PowerPoint. Completing department required reports within set standards and deadlines. Managing communication with customer and internal stakeholders related to the project and training schedules. Compile comprehensive training and technical documents, and course material for new and existing products or services. Measure knowledge transfer and training effectiveness. Operates under supervision from the CommandCentral Training Team Manager.
Education and Qualifications: Must have a valid drivers license. Travel requirements: frequent travel up to 50%, with domestic and occasional international travel requirements to meet business needs. This position is open to all US States remotely. Must have a valid drivers license. 1+ years of experience working with Motorola Solutions Customer Software preferred. 3+ years of technical training experience preferred. 3+ years of public safety experience preferred. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. High School Diploma or equivalent. 1+ years of experience working with public safety products. Must be able to obtain background clearance as required by government customer.
Benefits: Incentive Bonus Plans/Medical, Dental, Vision benefits/401K with Company Match/9 Paid Holidays/Generous Paid Time Off Packages/Employee Stock Purchase Plan/Paid Parental & Family Leave and more!
AAP/EEO Statement: Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.