Description

　　Amazon Web Services (AWS) is looking for an experienced Technical Program Manager to define and build the future of computing. AWS Kumo has a mission to build the next generation of AI/GenAI driven cloud computing solutions for Amazon Web Services customers and innovators, empowering them to get the most out of Amazon’s cloud services. Our technology reimagines how people and automation combine to solve problems, remove risks, build with excellence, and drive business impact.

　　AWS Kumo is a fast-growing, agile and collaborative team of technologists with diverse backgrounds from all parts of the globe including United States, Canada, South Africa, Australia, and other geographies. We combine the culture of a startup, the innovation and creativity of an R&D lab, the work-life balance of a mature organization, and AWS-scale technical challenges. We own critical cloud services used by all AWS customers to build, optimize, manage, and operate at scale. Our broad portfolio of services includes AWS Managed Services (AMS), AWS Health, Trusted Advisor, Well-Architected, re:Post, Recommendations & Insights, Self-service Automation, Support Center, next generation Routing, and more, as well as all the internal tooling used by our global support organization to provide exceptional customer engagement. Kumo’s product portfolio includes AI/GenAI to build the next generational experiences for customers, predicatively recommend solutions and proactively solves customer problems.

　　We are a critical area of growth for Amazon where you’ll be involved in all aspects of the product development lifecycle from research to ideation, and you will invent the next innovation working collaboratively with leaders across Kumo to bring them to life. You will own the product roadmap and utilize your full range of technical, research, customer and product design skills.

　　As a Sr. Technical Program Manager for AWS Managed Services, You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You will lead cross-team initiatives designing and building the operational scalability that sustains the platform's insane growth. The ideal candidate is passionate about the large opportunity this presents and about web services in general. This person has thrived and succeeded in collaborating and communicating with stakeholders and partners in highly visible projects, delivering high quality solutions in a hyper-growth environment where priorities shift fast. If you're looking to solve challenging technical problems and create great products for customers, then we would like to talk to you.

　　We are open to hiring candidates to work out of one of the following locations:

　　Seattle, WA, USA

　　Basic Qualifications

　　5+ years of technical product or program management experience

　　7+ years of working directly with engineering teams experience

　　3+ years of software development experience

　　5+ years of technical program management working directly with software engineering teams experience

　　Experience managing programs across cross functional teams, building processes and coordinating release schedules

　　Preferred Qualifications

　　5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

　　Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

　　Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.