Do you love solving problems whose solutions make the world a better place? As the Amazon in the Community team, we are responsible for leveraging Amazon's assets for good, concentrating on the pillars of Education, Housing Equity, Disaster Relief, and Hunger. We design and build against what a child needs each day to show up at school, ready to learn and be curious: https://www.aboutamazon.com/impact/communityKey job responsibilitiesWe are looking for an experienced Technical Program Manager who is able to collaborate effectively with stakeholders to craft a vision and roadmap of data products for scaling our data-driven insights. In this role you will work with customers to understand their needs and challenges. You will lead the definition, and shepherd the development, standardization, and adoption of tools and processes that directly support measurement and data driven decision making across highly varied domains to maximize our positive impact on the community. This role blends aspects of technical program management, product management, data analytics, and entails an understanding of data products. You will be responsible for driving the data product roadmap and driving forward the implementation strategy on varying data stages of the community programs.The role is inherently cross-functional: you will work closely with a passionate team of software and data engineers as well as product and program managers and business intelligence engineers spanning all Amazon in the Community pillars. We need someone who thrives in a dynamic and ambiguous environment, is both creative and technical, and who invites the diverse perspectives of technical and non-technical stakeholders and works with them to resolve differences.Successful candidates will thrive in and help lead fast-paced environments that leverage agile planning techniques, encourage and reward creativity and intelligent risk taking, and find innovative ways to leverage cutting edge technology. You'll recognize when problems are not new and build and execute a vision and roadmap that builds on existing technologies that are fit for purpose, and invent new solutions to bridge gaps. Your work will transform how Amazon uses our scale and assets for our community work.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience developing and executing/delivering product and technical roadmaps- Demonstrated ability to closely collaborating with different roles to define and deliver solutions to customer problems- Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.- Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, high attention to detail, and ability to multitask.- Demonstrated ability to understand and discuss technical concepts, manage trade-offs and evaluate new ideas with internal and external partners.- Demonstrated ability to work across disciplines with engineering, design, and project management counterparts to deliver online products/services.- Experience delivering projects that involve big data processing, data pipelines, or other related systems leveraging Amazon Web Services technologies- Excellent written and verbal communication skills with a proven ability to present complex technical information in a clear and concise manner to a variety of audiences- Self-directed, flexible, goal-oriented and strong sense of ownership- Passion for co