At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

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　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　Position Overview:

　　ServiceNow is seeking a highly motivated and experienced Senior Staff Software Engineer in Platform Persistence to lead a team dedicated to the meticulous management of data lifecycles within the ServiceNow ecosystem. This pivotal role focuses on ensuring the efficient stewardship of data within our platform.

　　The Platform Persistence team is at the forefront of some of the most impactful projects, offering visibility to the executive leadership . As part of this team, you will play a crucial role in shaping the future of our platform's data architecture and ensuring that data is stored, retrieved, and managed efficiently.

　　In addition to traditional data management, this team will have a unique focus on telemetry and data visualization, making a substantial impact on how customer and platform data is utilized and presented.

　　Key Responsibilities:

　　Lead and guide the development team in the design and implementation of data platform solutions.

　　Writing highly scalable code leveraging best practices on concurrency and memory utilization.

　　Shape and execute data management strategies, ensuring scalability, efficiency, and security.

　　Collaborate with cross-functional teams to define and implement data-related initiatives.

　　Explore and experiment with challenging data problems including but not limited to data loss detection & recovery.

　　Champion data best practices and security standards across the organization.

　　Monitor and optimize data performance, troubleshooting and implementing improvements as needed.

　　Stay current with the latest data storage and management technologies.

　　Act as a technical leader, providing mentorship and fostering a culture of innovation and continuous improvement.

　　Bachelor’s or master’s degree in computer science or a related field.

　　10+ years of software development experience within a high-traffic, cloud-based environment.

　　Proficiency in Java programming and strong expertise in data structures and algorithms.

　　Proficiency with concurrency and parallel programming concepts.

　　Deep knowledge of databases, data modeling, and data storage technologies.

　　Strong relational database experience to handle large amount of data on relational systems.

　　Strong understanding of cloud-based and distributed systems.

　　Proven experience in leading and mentoring engineering teams.

　　Familiarity with ServiceNow platform is a plus.

　　Excellent problem-solving and communication skills.

　　Working knowledge of JavaScript is beneficial for cross-functional collaboration.

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

　　If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

　　For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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