Job Description Summary

Elevate your career by joining our team as a Senior Model-Based Engineering (MBE) Application Operations Engineer, where you will play a crucial role in advancing world-class aerospace products. In this dynamic and impactful position, you will be at the forefront of maintaining and optimizing model-based engineering application environments, creating a seamless Digital Thread environment that delivers cutting-edge solutions to our customers. We seek a highly skilled professional with extensive knowledge of MBE processes and applications, capable of deploying and integrating these tools to ensure exceptional performance and customer satisfaction. If you excel in a fast-paced, collaborative setting and are driven to make a significant impact, we want to hear from you!

This is a hybrid role- but open to remote work for candidates in Eastern or Central Time zones*Job Description

Role and Responsibilities

In this role, you will:

Support implementation of the Digital Thread in new program areas needing to implement Model Based Systems Engineering (MBSE)

Champion the deployment of new and existing Digital Thread environments, and consult with programs on the implementation

Identify, document, and champion engineering automation best practices and improvements which help engineers be more productive

Engage strategic vendors of Model Based Systems Engineering technology for application updates and problem solving which address Engineering needs

Proactively manage priorities and organize work schedule in a dynamic environment

Execute day to day application maintenance, deliver application upgrades and related planning, and deliver user support

Responsible for responding/delegating support cases from application customers

Configure and troubleshoot application alerts from monitoring tools and follow SOPs to resolve or escalate appropriately

Drive customer communication during critical events and lead retrospective meetings

Drive a higher level of customer satisfaction by improving support team quality, knowledge, and training

Drive root cause investigation implementing any learnings or improvement opportunities

Drive projects that improve customer experience, application process or performance with minimal guidance

Assist own the preparation of end user support documentation and knowledge

Proactively plan for upcoming changes

Provide mentorship and guidance to team members

Inform and train all support teams on new/changed processes/services and drive operational process rigor

Collaborate with cross functional stakeholders

Ensure support team readiness and availability

Investigate the possibilities of automation for self-service of end user support

Partner with Engineering process owners to align MBE tool capabilities with engineering processes, evaluate, change, and transition to operations.

Required Qualifications

Bachelor’s Degree from an accredited College or University in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with minimum of 5 years of professional experience, OR associate degree with minimum of 8 years of professional experience OR High School Diploma with minimum of 10 years of professional experience. Professional experience must be in software operations, IT operational or technical engineering.

Minimum of 5 years of professional experience in IT

Minimum of 2 years of professional experience in the application of engineering tools/solutions Systems Engineering and Model Based Engineering Tools, specifically Cameo Enterprise Architect and Teamwork Cloud

Detailed working knowledge (including day to day use on a program) of Modeling tools in the areas of Architecture, Design, and IVV (e.g. Cameo Enterprise Architect, Teamwork Cloud)

Excellent written and oral communications skills including presentation and negotiation skills, preparing management level briefings and summary explanations

Proven problem-solving skills and experience

NOTE: Military experience is equivalent to professional experience.

Eligibility Requirement:

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Qualifications

Minimum of 2 years of professional experience with Cassandra database cluster implementation, optimization, and maintenance

Experience with Agile or Model Based Engineering practices, tools, and methods

Experience working in a multi-site Enterprise environment including facilitating cross organizational solutions in response to diverse objectives

Experience with Microsoft Office suite of tools, particularly Excel, Project, and PowerPoint

Experience with Linux and AWS DevCloud server deployments

Develop technical solutions to complex problems that require the regular use of ingenuity and creativity

Enterprise Architect experience

Java, Python, Oracle, MySQL, Web Application Development and/or Syndiea skills and experience

Understand concepts and demonstrated experience of setting and driving technical direction

Familiar with elements of gathering functional requirements

Understand technical standards concepts to apply to project work

Interest in current and emerging technologies demonstrated through training, job experience and/or industry activities

Proven track record of change agent

Ability to multi-task and prioritize work in a dynamic environment

Self-directed with demonstrated ability to organize and provide technical leadership for a diverse (both geographic and technical) team

Additional Information:

The base pay range for this position is $127,900-$213,200 USD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on March 1st, 2025.​

Benefits ​

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs ( i.e ., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.