Job Description

　　When you are part of the team at Thermo Fisher Scientific, you will do meaningful work, that makes a positive impact on a global scale! Join more than 100,000 colleagues who bring our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. You will find the resources here to achieve your career goals and help take science a step beyond by developing solutions for some of the world’s toughest challenges. This includes protecting the environment, making sure our food is safe, and helping find cures for cancer.

　　This Sr Sales Operations Analyst will run sales operations activities for the Clinical Next-Generation Sequencing Commercial team; focusing on implementation and maintenance of highly effective sales tools, workflows, and processes to drive efficiency and effectiveness of the commercial team. This position works closely with the commercial sales, marketing, portfolio management, and internal shared services teams to meet commercial colleague and customer needs for effective operations.

　　Key responsibilities:

　　Cultivate partnerships with Business leadership, commercial leadership, and marketing to enable sales reporting that will allow strategic decision making.

　　Optimize sales team efficiency and performance through providing analytics focused on business performance, customer trends, sales performance, and funnel health.

　　Create operational excellence through design and development of C-Level forecasting, pipeline, sales and KPI reports as required by the business.

　　Build and execute sales productivity analysis and provide practical recommendations to sales leadership.

　　Construct funnel analysis to drive a more efficient and predictable sales cycle.

　　Develop and publish weekly and monthly sales reporting mechanisms to highlight key performance indicators and performance trends to commercial organization.

　　Deliver business-wide analytical needs across the spectrum of reporting, data visualization, business intelligence and advanced analytics. Support and service all divisional analytical needs across all functional areas.

　　Plan and guide strategic sales operations projects, including customer proposals, implementation of new sales support tools and systems, and sales incentive strategy.

　　Serve as the liaison between the selling organization and all internal operational groups to ensure collaborative and effective partnerships to drive sales force.

　　Lead the development, communication, and implementation of Service Level Agreements for assigned customers with all support functions.

　　Project management and hands on execution of sales effectiveness projects

　　Coordinate with Practical Process Improvement teams and corporate, to ensure alignment of projects and activities.

　　Build and develop Standard Operating Procedures with process improvement, effectiveness, and quality teams.

　　Work with Finance and other functions to standardize reporting and find opportunities to provide strategic business trends.

　　Understand, collect, and integrate customers’ expectations of operational performance (continuous improvement)

　　Translate regional capabilities (system, process, and resource) into realistic commitments for our customers.

　　Minimum Requirements/Qualifications:

　　5+ years of experience in Sales Operations/Analytics preferably in Healthcare or Life Sciences

　　A bachelor’s degree in business, operations, or a scientific field. MBA preferred.

　　Proven track record in dealing with highly ambiguous problems and driving simple solutions to complex problems

　　Strong familiarity with project management standards and methodologies

　　Strong interpersonal, oral, and written communication, and presentation skills

　　Highly analytical, can leverage raw unorganized data into actionable insights

　　Experience with MS Office Suite, Salesforce.com

　　Expert level experience with MS Power BI or other data visualization tools

　　Experience designing enterprise reporting and analytics solutions

　　In-depth understanding of data warehousing, vault and data privacy techniques

　　Hands-on architect to build analytics platforms and enabling dimensional reporting in an organization

　　Ability to multi-task and meet deadlines

　　Ability to work within a fast paced, nimble, matrix environment and global company

　　Change management experience

　　Experience with Lean / Six Sigma and equivalent qualification a plus

　　We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension, and a range of employee benefits!

　　Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

　　Compensation and Benefits

　　The salary range estimated for this position based in Massachusetts is –.

　　This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

　　A choice of national medical and dental plans, and a national vision plan, including health incentive programs

　　Employee assistance and family support programs, including commuter benefits and tuition reimbursement

　　At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

　　Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

　　Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

　　For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.