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Sr. Quality Engineer II - ICRST EMEA Technology Cross Platform Delivery
Sr. Quality Engineer II - ICRST EMEA Technology Cross Platform Delivery-July 2024
West Sussex
Jul 16, 2025
ABOUT AMERICAN EXPRESS
American Express is a global services company, providing customers with exceptional access to products, insights, and experiences that enrich lives and build business success.
10,000+ employees
Consumer Goods & Services, Financial Services
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About Sr. Quality Engineer II - ICRST EMEA Technology Cross Platform Delivery

  Description

  You Lead the Way. We’ve Got Your Back

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague can share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. We’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join #TeamAmex and let’s lead the way together.

  The American Express ICRST EMEA Technology Cross Platform team is responsible for the delivery of critical strategic initiatives for the International Consumer and OPEN businesses. We are seeking an experienced Quality Assurance Engineer with test strategy, management and automation experience to join our team in Burgess Hill.

  Our Quality Engineers understand that “good enough” is never enough. They strive for the highest levels of quality and the most efficient methods to achieve it. They are experts in testing strategies, tooling, and execution. This position suits someone who can hit the ground running, form working relationships quickly and add value by introducing best test practices and techniques learned elsewhere.

  As a Quality Engineer, you will:

  Develop Test Strategies, Plans and Execution Artifacts with internal and external partners

  Build and leverage a deep understanding of the products and technology assets being tested to ensure optimal test coverage

  Lead a team of test managers to build a high performing team, bring consistency to approaches and artifacts, and execute efficiently across initiatives

  Partner with application architects and environment operations on test infrastructure design

  Work with software, infrastructure, and QA engineers to deliver target code quality

  Work with Product Owners and Release Train Engineers to review test scenarios, validate test results and maintain documentation

  Design quality metrics to be gathered, collated and reported to management. Identify patterns and opportunities from the metrics to drive innovation and improvement

  Provide guidance to engineering teams including driving improvements in automation and testing in a Continuous Delivery/Continuous Integration (CD/CI) environment

  Identify opportunities to adopt innovative testing technologies and techniques

  Minimum Qualifications:

  University Degree in computer science, computer engineering, or other technical discipline, or equivalent work experience required; advanced degree preferred

  Significant experience and proven skills in quality and test engineering in the Financial industry specifically the Credit Card Domain with ability to create test data, write test cases, running functional, automated, and/or performance tests, and leading defect resolution

  Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing

  Experienced knowledge of platform delivery methodology (Agile, incl Scrum, Kanban, SAFe, Test Driven Development (TDD), Behavior Driven Development (BDD) and Waterfall)

  Core knowledge of one or more of the following tools is required: HP Quality Center, Selenium; Unified Functional Test (UFT aka QTP), orchestrators such as XL Release; Puppet or Chef; IBM Rational including Urban Code

  Ability to work with a number of Quality scanning tools, be able to baseline and measure on-going quality metrics, and display via Dashboards and to interpret the data to drive the changes needed

  Any of the following test certifications - QAI, ASQ, IIST, ISEB, ISTQB - are a plus

  Strong technical experience working one of more of the following areas : Mainframe, distributed, mobile development, programming in a number of languages (i.e. Cobol, Java, .Net, etc)

  Experienced knowledge of continuous integration (CI), continuous deployment(CD) and continuous testing (CT) capabilities, including tools such as Jenkins, ARA, Rally and/or JIRA, version control such as GIT or SVN and service virtualization

  Leadership qualities, professional presence, extremely strong communication skills and ability to influence without direct authority

  Qualifications

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  Competitive base salaries

  Bonus incentives

  Support for financial-well-being and retirement

  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  Generous paid parental leave policies (depending on your location)

  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  Free and confidential counseling support through our Healthy Minds program

  Career development and training opportunities

  Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

  Job: Technologies

  Primary Location: United Kingdom-West Sussex-Burgess Hill

  Schedule Full-time

  Req ID: 24000318

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