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Sr. Quality Analyst
Sr. Quality Analyst-March 2024
Woonsocket
Mar 28, 2026
ABOUT CVS HEALTH
CVS Health is a healthcare innovation company. Together, we are helping people on their path to better health.
10,000+ employees
Healthcare
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About Sr. Quality Analyst

  Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

  Position Summary

  CVS Health is seeking a Sr. Quality Analyst to join our team! The Sr. Quality Analyst will support on all processes related to auditing rebate invoice data and will help lead both the root cause analysis and corrective action plan processes.

  Responsibilities also include performing quality initiatives, including documenting processes, policies, and procedures in adherence with internal controls.

  This position is also responsible for the development of a team of analysts. Duties include thorough onboarding and training of all new hires, providing ongoing coaching and feedback. Support for successful roll out of new initiatives, process improvements, and projects.

  This position will collaborate closely with our Rebate Research, Claims, and Invoice teams in order to maximize resubmission opportunities, and limit client service warranty payouts arising from incorrect invoice submissions. It will also engage with and collaborate with key personnel and leaders from other functional areas, including Client Audit, Finance, Accounting, Trade, Underwriting, and Account Management.

  Required Qualifications

  2+ years of professional work experience

  1+ years of experience using Microsoft Excel, with the ability to work with large data sets

  Preferred Qualifications

  Experience working with rebate invoicing, payments, reconciliations, or formulary research

  Experience working in a fast-paced, deadline-driven environment

  Deep understanding of CVS Caremark Benefit Design and Formulary

  Knowledge of pharmaceutical industry, drug products, and manufacturer rebate contracts

  Ability to query data via SQL and other data analytic tools

  Excellent oral and written communication skills

  Strong leadership skills, with the ability to successfully train and develop staff

  Proven problem solving

  Ability to break down complex processes into simpler tasks and execute them

  Ability to establish and maintain collaborative relationships across functional units

  Education

  High School Diploma/GED or Equivalent

  Bachelor's Degree Preferred

  Business Overview

  At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

  We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

  Pay Range

  The typical pay range for this role is:

  $43,700.00 - $107,200.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

  CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

  You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

  CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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