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Sr. Program Manager
Sr. Program Manager-May 2024
Bengaluru
May 4, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Sr. Program Manager

  Description

  This role is a part of the centralized IN 3P carrier management at Amazon India and will be responsible to managed IN 3P HB and FRACS business.

  The Sr. Program Manager, is expected to lead projects which typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or efficiency improvement initiatives or launching exciting new supply chain models.

  The incumbent will be own the following -

  1) They will be responsible for working with finance, supply chain execution, transportation and other Amazon teams to identify pain points and scope out large high impact projects.

  2) They will be responsible for driving cost benefit analysis and go/no-go decisions on various initiatives.

  3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.

  4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports/documents that detail the progress to leadership on a frequent basis

  5) They will liaise across functions and IN 3P carriers to drive their performance, project & help clear issues and bottlenecks.

  6) They will work with technology teams to scope out and drive any tech changes that are needed.

  Above all, we expect program managers to be single threaded owners for their initiatives. This is a high ownership position where you directly control your destiny.

  Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth. It is the program manager's responsibility to ensure they drive the program towards achieving those goals.

  Internal job description

  Loop competencies

  Deep Dive, Ownership, Insist on High Standards, Customer Obsession, Deliver Results

  Basic qualifications

  5+ years of experience in program or project management

  Experience defining program requirements and using data and metrics to determine improvements

  5+ years of experience working cross functionally with tech and non-tech teams

  5+ years of experience delivering cross functional projects

  At least 8 years of experience in a top tier company driving programs or projects

  If you have a MBA from a top tier institute (IIM A/B/C/L/M, SPJIMR/XLRI/JBIMS/ISB), 4+ years of experience is a minimum

  Supply Chain background preferable but not mandatory. We hire for core skills, not specializations.

  What are we really looking for? - You should be very analytical and be able to justify your decisions and approaches with data

  You should be able to deal with a high degree of ambiguity

  You should be able to take a complex problem and break it down to smaller digestible chunks

  You should be able to define a logical and step by step approach to achieving a lofty goal

  You should be comfortable with processes and process design/analysis

  You should have the ability to influence without authority and do so by using data and facts

  You should be able to deal with varied stakeholders and earn their trust.

  You are mature and able to function independently with limited guidance

  You should have excellent written communication skills - data oriented & brevity being key words in your style of writing

  Preferred qualifications

  You should be very analytical and be able to justify your decisions and approaches with data

  You should be able to deal with a high degree of ambiguity

  You should be able to take a complex problem and break it down to smaller digestible chunks

  You should be able to define a logical and step by step approach to achieving a lofty goal

  You should be comfortable with processes and rocess design/analysis

  You should have the ability to influence without authority and do so by using data and facts

  You should be able to deal with varied stakeholders and earn their trust.

  You are mature and able to function independently with limited guidance

  “Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age”

  We are open to hiring candidates to work out of one of the following locations:

  Bengaluru, KA, IND

  Basic Qualifications

  5+ years of working cross functionally with tech and non-tech teams experience

  5+ years of program or project management experience

  5+ years of delivering cross functional projects experience

  Experience defining program requirements and using data and metrics to determine improvements

  Preferred Qualifications

  2+ years of driving process improvements experience

  Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

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