Description

　　Does the opportunity to drive repeat purchase behavior with customers excite you? Do you have experience identifying customer pain points in the shopping experience and implementing scalable solutions to resolve root cause defects? If you answered yes to both, we have an exciting role for you. We are looking for a Sr. Product Manager to join Canada Consumables team responsible for leading the product strategy for Subscribe and Save.

　　From Day 1, Sr. Product Managers are given ownership of large scale products, the autonomy to think strategically and make data driven decisions, and the ability to drive significant impact to the customer experience and the business. A senior product manager role with the Canada Consumables team provides the unique opportunity to come up with new innovative ideas, launch new initiatives, and make a large impact at scale across numerous product categories. You will shape products and lead solutions while being pushed to grow into a senior leader who thinks big, builds scalable solutions, and delivers for customers.

　　Subscribe and Save (SnS) is Amazon's largest incentivized auto-delivery program for any replenishable item, at an frequency saving the customer time and money. As the Sr. Product Manager for SnS you will develop the vision, roadmap and success criteria to accelerate reordering, simplify and improve core customer experience, drive growth with selling partners and deliver operational excellence. You will work closely with the retail team to drive product adoption and act as an advocate for Canada market with other worldwide teams.

　　A successful Sr. Product Manager will be able to understand, prioritize, and manage customer experience and financial levers as well as technical concepts. The candidate will have excellent product and program management skills, communication proficiency, and motivation to deliver results in a fast-paced environment. Candidates should demonstrate a passion for working on behalf of customers, have a track record of timely delivery of large scale projects, and have the ability to operate independently. Judgment, influence, and creativity are all essential.

　　Key job responsibilities

　　Key responsibilities for the Senior Product Manager include:

　　Defining and implementing new features that improve product discoverability for customers.

　　Identifying defects in the customer shopping journey and implementing solutions to address root cause issues.

　　Managing prioritization and trade-offs of a product roadmap to ensure delivery of a great customer experience.

　　Driving product adoption with the retail teams through robust program management work streams

　　Anticipating and resolving strategic issues that impair the product/tech team’s ability to deliver.

　　Close partnership with other world wide SnS product and tech teams to drive customized solution for your market.

　　A day in the life

　　Partnering with the world wide SnS tech teams to advocate for solutions focused at the Canadian customer

　　Managing the SnS product adoption across selling partners and internal stakeholders

　　Monitoring the key input and output metrics of the program and working towards optimizing the same

　　Owning the end to end P&L for the product and working closely with internal finance, marketing and operations team to drive a healthy subscription business

　　Identifying new business opportunities and creating programmatic solutions to drive growth.

　　We are open to hiring candidates to work out of one of the following locations:

　　Arlington, VA, USA | Seattle, WA, USA

　　Basic Qualifications

　　5+ years of product or program management, product marketing, business development or technology experience

　　Bachelor's degree or equivalent

　　Experience with feature delivery and tradeoffs of a product

　　Experience owning/driving roadmap strategy and definition

　　Experience with end to end product delivery

　　Experience as a product manager or owner

　　Experience owning technology products

　　Preferred Qualifications

　　Experience in influencing senior leadership through data driven insights

　　Experience working across functional teams and senior stakeholders

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,700/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.