At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

　　With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

　　Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　Job Description: IC6 Sr. Principal Strategist – Inspire Value

　　ServiceNow is creating the future of work. We help the modern enterprise operate faster and be more scalable than ever before.

　　We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

　　ServiceNow is seeking a Sr. Principal Strategist to join the Inspire Value team which is an integral part of the Global Sales Strategic Accounts team – a team that is focused on revolutionizing the enterprise software customer experience to drive exponential returns for our customers. We understand industries, our customers’ strategy and desired outcomes and we deeply engage on how ServiceNow can enable their digital transformation priorities via industry relevant solutions and innovative partnerships.

　　Inspire Value brings creative customer engagement experiences through our Now Value methodology by designing and leading strategic, consultative interactions to build consensus and alignment on how core capabilities of the ServiceNow platform can support CXO business transformation objectives. Through years of practical experience, executive gravitas and fundamental knowledge of business and technology trends the Sr. Principal Strategist builds and develops trusted advisor relationships with customers, partners and internally across ServiceNow. In addition, this role is at the heart of our most strategic accounts – acting as the connective tissue across the account team and the extended go to market teams to help drive incredible customer experiences across their journey with us – with a focus on their priorities and business outcomes.

　　Customer Advisory:

　　Engage executives to expertly define and manage bespoke industry-aligned digital transformation advisory engagements at select key customers, leveraging ServiceNow methodologies

　　Lead discovery workshops with customer leadership and their teams to understand key business objectives, challenges of prospective and existing customers

　　Document and present insights and recommended solutions to meet customer business objectives

　　Create high-quality deliverables that communicate strategic alignment, present multi-year roadmaps and document the full business case to justify action

　　Expertly communicate and advise in 1:1 and 1: many environments

　　Sales & Customer Success Advisory:

　　Work closely with sales & customer success to help define account plans and sales strategy for key accounts in the region.

　　Provide analytical expertise to help assess and prioritize accounts and strategies

　　Provide full lifecycle business outcome and value realization advisory

　　Thought leadership:

　　Identify, lead and contribute to the creation of new IP (best practices, white papers, workshops, etc. )

　　Innovate on current methods and frameworks

　　Collaborate with and enable the ServiceNow teams on a business consulting approach to sales

　　To be successful, the ideal candidate would have :

　　A minimum of 15 years of relevant experience:

　　Management consultant/ ex-management consultant from a top tier consulting firm with exposure to cloud technologies or a customer-facing business strategy manager with a leading technology vendor

　　Executive / leadership experience working on digital transformation projects and/or enterprise software deployments preferred

　　MBA from a top tier institution is preferred

　　Highly adept at navigating cross functional business processes and Industry trends (Significant experience in a major industry (FSI, Telco, Manufacturing, Retail, etc.) is preferred

　　Experience developing and growing C-Level relationships with an ability to simplify and communicate complex topics to an audience with various functional knowledge

　　Excellent presentation skills including public speaking, meeting facilitation and white boarding

　　High level of executive gravitas with a humble demeanor

　　Exemplary analytical and financial acumen

　　Enjoy working in a highly collaborative, fast-paced and often ambiguous environment

　　Willing to travel up to 40-60% of the time

　　FD21

　　. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.  Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

　　If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

　　For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

　　Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

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