Case Manager

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　　Case Manager

　　Salary

　　$48,949.00 - $74,285.00 Annually

　　Location

　　MI, MI

　　Job Type

　　Certified-Regular Civil Service

　　Job Number

　　20240124222090HEAL8462JT2

　　Department

　　Dept of Health & Wellness

　　Division

　　Community Health Services

　　Opening Date

　　01/24/2024

　　Closing Date

　　1/29/2024 11:59 PM Eastern

　　Bargaining Unit

　　9000

　　Description

　　Benefits

　　Description

　　The Substance Use Disorder Case Manager will coordinate the plan of care for program participants with substance use issues. The SUD Case Manager will collaborate with community partners to assist in providing referral and easy access to outpatient SUD services in the community. The SUD Case Manager shall maintain a close working relationship with all members of the participants’ team to ensure delivery to participants comprehensive treatment in an efficient and expedient manner with appropriate follow-up.

　　Examples of Duties

　　Engage priority populations identified through access departments, referrals from various community social services agencies, probation officers, Michigan Department of Corrections, and calls initiated by the consumer.

　　Conduct screenings

　　Work closely with SUD Treatment and Prevention Providers to ensure effective and efficient processes are in place for timely admissions to referred services.

　　Directly assist consumers in getting timely intake appointments to providers and link individuals to local resources to support various priority populations needs.

　　Maintain data tracking for priority populations individuals.

　　Assist in identifying training needs to increase the knowledge of all staff.

　　Monthly reporting of progress clients who was referred to services.

　　Provide mental health and SUD updates.

　　Activities/assignments may change at any time with or without notice.

　　Conduct outreach activities.

　　Knowledge, Skills, and Abilities

　　KNOWLEDGE OF:

　　• Substance Use Disorders

　　• Mental Health Disorders

　　• Community Resources

　　SKILL TO:

　　• Articulate professionally with customers in person, by phone and e-mail

　　• Use advanced technology

　　• Manage difficult customer relations scenarios

　　• Maintain adequate records for fidelity purposes

　　• Recognize continuous improvement opportunities for department

　　ABILITY TO:

　　• Work effectively in a team-based, flexible workforce with minimal supervision

　　• Maintain regular and reliable attendance

　　• Communicate effectively, both verbally and in writing

　　• Understand and follow verbal and written instructions

　　• Establish and maintain effective working relationships with others

　　• Direct team activities or to work as team member

　　• Attend trainings, meetings, and outreach events

　　• Interact with customers in person, by phone and email

　　• Complete mandatory training requirements

　　• Follow security and safety policies and procedures in carrying out work duties

　　• Perform work related duties as assigned

　　• Ability to work evenings and weekends.

　　Minimum Qualifications

　　Bachelor's or Master's degree Public Health, Business Administration, Health Science Administration or other related field, with two years experience in community engagement, community organizing, and project coordination and implementation.

　　Preferred:

　　Knowledge of applicable laws, regulations, policies and procedures and ability to interpret and disseminate information.

　　Ability to organize, prioritize, and plan work activities and projects to meet deadlines.

　　Ability to make timely decisions using sound and accurate judgment with specified constraints.

　　Ability to work independently and maintain working relationships to collaborate as part of a team

　　Knowledge of mental health code

　　Knowledge of recipient rights code.

　　Ability to behave ethically, honestly, and with integrity.

　　Equivalent combinations of education and experience may be substituted to meet the education and experience requirement of this position

　　Supplemental Information

　　Evaluation Plan

　　Interview: 70%

　　Evaluation of Training, Experience & Personal Qualifications: 30%

　　Total of Interview and Evaluation T.E.P: 100%

　　Additional points may be awarded for:

　　Veteran Points: 0 – 15 points

　　Detroit Residency Credit: 15 points

　　LRD: 12/07/2023

　　EMPLOYMENT BENEFITS

　　The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:

　　HEALTH

　　Medical - Eligible for hospital, surgical, and prescription drug benefits.

　　Dental

　　Vision

　　INSURANCE

　　Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.

　　Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

　　PAID TIME OFF

　　Sick Leave

　　Vacation

　　Holidays

　　OTHER LEAVE BENEFITS

　　The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,

　　RETIREMENT BENEFITS

　　City Employees Retirement System

　　As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:

　　• Completion of thirty (30) years of service;

　　At age sixty (60) if you have at least ten (10) years of service, or

　　At age sixty-five (65) with eight (8) years of service.

　　• In the event of disability, other eligibility rules apply);

　　An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;• Employees are vested after ten (10) years of service, regardless of age.

　　ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.

　　Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.

　　Agency

　　City of Detroit

　　Address

　　Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226

　　Website

　　http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job

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