3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America

　　The Senior Operations Analyst position exercises discretion in the development and maintenance of workflow systems, analyzes and visualizes operational data, and is authorized to own projects to continuously improve operations in Payor Partnerships that result in major impact on revenue. This individual is focused on continually improving performance of Payor Partnerships teams, supporting Contract Operations, Analysts, and Negotiators in project management as well as independently building out operational systems. This position assesses operations and develops solutions using a variety of software and quality tools, inclusive of data visualization programs like Tableau and workflow and project management programs like Smartsheet or ServiceNow to ensure the effectiveness and efficiency of developing payor relationships, managing our contract obligations, and the negotiation process.

　　ESSENTIAL DUTIES & RESPONSIBILITIES:

　　The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

　　1. Independently create and develop new operations and management systems or manage the integration of systems to improve productivity and quality in collaboration with upstream and downstream lane partners which includes:Determination of business requirements for new systems implementation and management of projects in collaboration with IT, including QA testing of solutions, post-production validation, and stakeholder management.Proactively scan industry innovations to find opportunities to optimize user experience and efficiencies, communicate insights to internal business leaders and executives, and independently implement the innovations.2. Determine team opportunities for operational improvements by assessing processes and independently present insights and projects to executive leadership to include cross-lane projects to develop processes in order to execute on opportunities of improvement in productivity or quality.

　　3. Reporting systems development and maintenanceIdentify opportunities for systemization of reporting and transformation of data into insights to support ongoing strategic initiativesCreates goal dashboards to support goal deployment and management systemsCreates systems for leaders to quickly evaluate teammates' capacity and demand4. Subject Matter ExpertiseServe as SME on workflow or data visualization programs.Collaborates with other business lane operations teammates to ensure cross-lane operational efficiencyMinimum QualificationsBachelor's degree in related area or combination of education and progressively responsible work experience in related area required.Minimum of 6 years of experience in operations analysis or similar fields required.Intermediate MS Office and statistical or database application skills required.Data visualization (i.e., Tableau) experience preferred.At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

　　Salary/ Wage Range

　　$64,000.00 - $92,000.00 / year

　　Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits