Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

　　Position Summary

　　The Rebate Client Support team provides custom rebate reporting to our largest clients and intakes and manages requests and questions related to how rebates were invoiced and collected/settled on their behalf. The Sr. Manager is responsible for oversight of all activity, and closely tracking and managing deliverables and timelines each month and quarter. The Sr. Manager is responsible for the engagement and development of a diverse team; and must ensure the team has adequate access, training, processes, and resources to successfully support our clients and deliver high quality customer service. Finally, the Sr. Manager helps lead department initiatives and process improvements that align with our strategic goals.

　　This position works closely with the Claims, Registration, Research, Invoicing, Recon, and Payments teams to maximize rebate accuracy and limit client service warranty payouts resulting from incorrect invoice submissions. This position also engages and collaborates regularly with key personnel and leaders from many other areas across the organization, including Audit, Underwriting, Trade, Account Management, and IT.

　　A successful candidate will have the following skills:

　　Ability to mentor, inspire, and develop a growing and diverse team

　　Excellent oral and written communication skills

　　Ability to effectively manage tight deadlines and escalated issues

　　Ability to handle multiple projects and appropriately pivot priorities based on business needs

　　Proven problem-solving skills

　　Required Qualifications

　　Leadership experience in similar operational or financial role(s) for 2+ years

　　Professional experience in similar operational or financial role(s) for 5+ years

　　Preferred Qualifications

　　Audit experience

　　Experience in client-facing role

　　Experience with pharmaceutical rebates

　　Experience with contract administration

　　Advanced Excel skills including pivot tables, advanced formulas, VBA

　　Ability to work with and complete analysis on significant amounts of data, using Microsoft Access and Excel

　　Education

　　Bachelor's Degree required; discipline in Finance, Accounting, or Business preferred

　　Pay Range

　　The typical pay range for this role is:

　　$79,200.00 - $174,200.00

　　This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

　　CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

　　You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

　　CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.