Description

　　Do you like helping U.S. government agencies implement innovative cloud computing solutions and solve technical problems? Are you committed to fundamentally transforming the way national security and defense mission agencies partner with industry to meet mission requirements? Do you have experience managing large, complex programs? Amazon Web Services (AWS) is seeking a seasoned, proven leader to join the Data Center Operations organization supporting the Amazon Dedicated Cloud business.

　　This organization manages rapidly-scaling, high-availability data centers supporting the U.S government. They execute server and network device installations, IT hardware repairs, and data center mechanical and electrical system operations and maintenance on a 24x7 basis. The Sr. Manager of Operations must be technically adept, operationally agile, and completely committed to availability. The Sr. Manager will be responsible for ensuring standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost of all data centers in a specific region.

　　The right candidate will need to stay on top of the long-term strategy as well as the operating details of his/her organization to ensure urgent tactical issues are closed and the teams are taking steps to head off customer impacting risks and issues. We seek a proven leader with operational strength and experience building and leading large geographically dispersed teams.

　　Responsibilities:

　　· Oversight of teams accountable for safe and secure installation, operation, and maintenance of data center mechanical, electrical, and controls systems to include preventive maintenance, corrective maintenance, emergency maintenance, and change management.

　　· Oversight of teams responsible for installation, repair, and decommissioning of data center IT hardware and network devices.

　　· Leading, managing, coaching, and developing the data center cluster operations management teams.

　　· Performance management of key vendors such as maintenance vendors in line with management goals.

　　· Executing the infrastructure operations support component of new data center launches and existing data center expansions.

　　· Proposing and complying with agreed operational performance goals relating to safety, security, availability, capacity, people, and cost.

　　· Supporting the physical security safeguarding of the people, assets, and customer data in data centers.

　　· Operations budgeting and management of capital expenditures and operating expenses in line with management targets.

　　· Contributing to continuous improvement of operational processes, procedures, methods, and tools including those related to safety, security, and availability incident/event response, management, recovery, and resolution.

　　Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

　　Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

　　Amazon is seeking adventurous and energetic professionals for our Amazon Web Services Team. These future Amazonians must hold a government clearance and be willing to go to one of five locations to complete specialized training to prepare for deployment in a data center region. It is expected that training will be completed over a duration of 2-6 months. Once training is completed, individuals will be relocated to the permanent location.

　　This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.

　　About the team

　　This team works in Data Centers in northern Virginia. The expectation is the person in this role will spend time in the facilities each week with the team members to learn, coach, guide, and mentor staff. This role is a leader of leaders and technical subject matter experts.

　　We are open to hiring candidates to work out of one of the following locations:

　　Alexandria, VA, USA | Culpeper, VA, USA | Warrenton, VA, USA

　　Basic Qualifications

　　5+ years of experience leading technical teams and people managers in critical operations environments

　　Demonstrated ability to manage performance, hire and develop leaders, and favorably impact team culture

　　3+ years of experience launching new sites or expanding existing operations

　　Current, active US Government Security Clearance of Top Secret or above

　　Preferred Qualifications

　　Recognized as an industry leader in the operations field.

　　Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, and IT service delivery preferred.

　　Experience in new data center deployments or expansion of existing data centers is ideal.

　　Experience in continuous improvement methodologies such as Lean and Six Sigma.

　　Experience with information technology infrastructure including data center facilities

　　Exceptional written and verbal communication skills to include long form business documents.

　　10+ years of global or regional operational experience

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.