The Sr Mgr, Loss Prevention will be responsible for the planning, execution and management of the overall operations of the loss prevention function. Additionally, this position encompasses strategic and tactical oversight for all aspects of assets protection/loss prevention related to Charter Communication’s people/product/profitability/brand protection. Manages development and implementation of industry leading loss prevention policies, processes and procedures. Collaborates with regional and national stakeholders across Charter business groups and partners.

　　Actively and consistently support all efforts to simplify and enhance the customer experience

　　Manage development and implementation of industry leading loss prevention policies, processes and procedures across distribution center and sales channels

　　Drive the strategy and execution of omnichannel data requirements and analytics required to support an effective loss prevention program, partnering with retail operations and customer operations stakeholders

　　Act as the primary liaison for across regions and staff, coordinates the post-loss resolution process and manages incorporation and operationalization of key learnings and improvements across distribution centers and channels

　　Support the strategic planning for the loss prevention function, identifying key loss prevention risks and developing industry leading mitigation strategies that leverage advanced analytics and technology solutions to proactively mitigate losses

　　Manage enterprise-wide risk assessment program

　　Ensure all financial and operating objectives of loss prevention projects and operations nationally are being met

　　Coordinate the development and execution of industry leading loss prevention training and investigations capabilities across regions

　　Support development and delivery of loss prevention related awareness collateral and communications across regions

　　Partner with cross-functional stakeholders to support evaluation, selection and implementation of loss prevention technologies and analytics related capabilities across retail infrastructure

　　Support development and implementation of a proactive and predictive risk strategy, combining early identification of significant loss risks across regions with a proactive mitigation and ongoing inventory audit and surveillance program

　　Act as the primary day-to-day contact for corporate functional partners and interfaces regularly with businesses

　　Cultivate skilled loss prevention leaders within the corporate team and regionally by assigning responsibility, managing accountability and providing opportunities for growth

　　Assist in driving enterprise-wide deployment, implementation, and oversight of strategic and tactical measures intended to ensure end-to-end effective and secure disbursement of Charter product, assets, and materials

　　Ensure the appropriate Asset Protection frameworks are present, executed, and evaluated on a consistent basis in various Charter functional areas(Supply Chain/Warehouse/IT/Retail/Facilities/etc.)

　　Perform other duties as requested

　　Required Skills/Abilities and Knowledge

　　Ability to analyze and interpret data

　　Ability to effectively present information to management

　　Ability to make decisions and solve problems while working under pressure

　　Ability to show judgment and initiative and to accomplish job duties

　　Ability to communicate effectively with all levels in the organization

　　Ability to think strategically and anticipate future trends, needs and expectations

　　Demonstrated experience with latest loss trends (e.g., organized retail crime [ORC], identity and payment fraud, etc.) and industry leading policies, processes and procedures to proactively counter and mitigate losses across a wide range of loss scenarios

　　Required Education

　　Bachelor’s degree in an area relevant to the loss prevention field preferred

　　Required Related Work Experience and Number of Years

　　Experience in asset protection / loss prevention focused on high value assets within an organization including leadership positions - 10

　　PREFERRED QUALIFICATIONS

　　Preferred Related Work Experience and Number of Years

　　Multi-unit level loss prevention/asset protection experience - 5

　　WORKING CONDITIONS

　　Office environment

　　GSE600 2024-28143 2024

　　Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

　　A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

　　Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)

　　Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)