At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

　　With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

　　Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　What you get to do in this role:

　　We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.

　　Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.

　　Facilitate and participate in the preparation of ML data sets and scoring processes

　　Develop and maintain a knowledge of real-time and snapshotted data sources from across the company, as well as Analytics team members responsible for various sources.

　　Work with the Data Scientists to develop and implement key machine learning models

　　Develop and support the ML portion of the Enterprise Data Platform strategy to maximize the distribution of ML predictions and recommendations, including API-based ML scoring and data warehouse-based access

　　Incorporate workflows into ML Data Engineering processes, to automate, monitor, and produce alerts

　　Implement performance tuning and query optimization

　　Act as a resource to the Machine Learning team with regards to Data Lifecycle Management

　　Keep pace with latest technology across various databases, data lakes, warehouses etc

　　Collaborate with Analytics team members to follow all documented architecture, design & deployment processes to ensure compliance with policies

　　Design and develop scalable, reusable data models

　　To be successful in this role you have:

　　Bachelor’s degree or equivalent in Computer Science, Computer Engineering, Information Systems or similar. Master’s degree preferred

　　5+ years of experience with suite of data warehouse technologies (Snowflake, Big Data , Python, Azure ML, Azure ADLS)

　　Experience with Feature Engineering and Feature Lifecycle management for features used in ML models

　　Experience with Data architecture , Data governance , Data quality , Data Security

　　Expertise in SQL is a must – Minimum 4 yrs of SQL exp is desired

　　Knowledge of Sales , Marketing , Customer , Product domain is a plus

　　Exposure to data science / ML is a plus

　　Experience in ad-hoc data analysis, solution design, reporting & dashboard development

　　Experience in BI technologies like Microsoft Power BI is a plus

　　Expertise in working with cross functional teams across different geos

　　Excellent communication skills, ability to work individually and in a broader geographically disperse team

　　Exhibits prior and current technical expertise in analytics technologies and the ability to learn new technology

　　FD21

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

　　If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

　　For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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　　From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

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