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Sr. Learning Consultant I
Sr. Learning Consultant I-March 2024
Pittsburgh
Mar 28, 2026
About Sr. Learning Consultant I

  Reference #: 18377Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

  Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!Position Summary:At Duquesne Light, we are building a clean energy future for all and believe that fostering a culture of continuous learning and developing strong leaders is key to our success. As a Learning Consultant for Leadership Development, you will lead the experience design effort and creation of custom programming supporting the organization. As a senior member of the learning team, you will also play a critical role in shaping and championing the centralized learning function.

  Location: Hybrid, downtown Pittsburgh, Pennsylvania

  Responsibilities:Develop, build, and execute corporate-wide leadership development programs, from the c-suite through the individual contributor level.Curate and create learning content in alignment to our Leadership Standards and organizational objectives.Understand the needs of the modern-day learner and apply a creative, innovative blended approach to learning design and development.Leverage and synthesize qualitative and quantitative learning data to build the case for and share out the impact of learning.Demonstrate an internal and external customer-focused mindset.Collaborate with stakeholders in a consultative capacity, fostering meaningful relationships.Employ active listening skills to understand their unique needs, concerns, and objectives, and tailor messaging appropriately.Identify and mitigate challenges and opportunity areas; bring creative solutions and paths forward to overcoming obstacles and cultivate buy-in with the team and stakeholders.Facilitate small-and-large group sessions as well as large-scale classroom sessions.

  Education & Experience:Bachelor's degree in Human Resources, Organizational Development, Education, Communication or a related field required.Proven experience of seven or more (7+) years in learning and development, with a specific focus on leadership development and centralized learning function required.Knowledge of learning management systems (LMS) and e-learning platforms required.Proficiency in E-Learning platforms such as Articulate Storyline preferred.

  Skills and Experience Utilized in This Role Include:Strong understanding of adult learning principles and innovative learning methodologies.Demonstrated experience in designing and delivering leadership development programs.Excellent project management skills with the ability to manage multiple initiatives simultaneously.Brings a consultant mind-set, eager and able to partner and influence stakeholders.Brings a collaborative, engaging work style.Strong analytical and problem-solving abilities to assess learning needs and measure the effectiveness of programs.Excellent communication, presentation, and interpersonal skills to engage with stakeholders at all levels.A strategic thinker with the ability to align learning initiatives with organizational objectives.Understands and respects the opportunities and tensions that come from an industry and culture in transition.Has excellent facilitation skills and demonstrated experience facilitating to various-sized audiences.

  Must possess a postiive attitude and strong values that fit with DLC's core values:

  Energized to shape the future;Bold in thinkin and exploration of new possibilities;Collaborative in approaching all challenges;Responsible in commitment to safety, management of assets and finances and interaction with others;Selfless in serving the community, both on the job and through volunteerism.

  Scope:Primary focus is on daily deliverables, outputs and reporting. Accountable for managing one's own time and workflow and leads projects and/or large project steps. Work is complex in nature requiring the incumbent to draw on previous knowledge to perform role. Acts independently the majority of the time, requiring guidance in only complex situations. Has well established capabilities, acts as a resource to less experienced staff on moderately complex issues.

  Decision Impact:Problems and issues faced are vague and require analysis of multiple sources of information for solution. Draws on significant past experience to perform role. Accountable for direct level of reasoning and decision making.

  Hybrid Work:Position follows our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs.

  Storm Roles:All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company. Examples of storm roles could include but aren't limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc.

  Data Governance:Utilize data to make business decisions as appropriate for the position, support data stewardship activities and partner with IT on underlying data needs.

  Disclaimer:The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.EQUAL OPPORTUNITY EMPLOYERDuquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Company's commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.Duquesne Light Company is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific... For full info

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