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Sr. Business Intelligence Manager REQ252542
Sr. Business Intelligence Manager REQ252542-March 2024
Bellevue
Mar 28, 2026
About Sr. Business Intelligence Manager REQ252542

  Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!The Sr Business Intelligence Manager is responsible for creating reporting and analysis to help our leadership team to make informed business decisions. Successful candidates need to demonstrate the ability to create customer-centric solutions/outputs, excellent communication, problem solving and collaboration skills, strong business acumen, and ability to work independently. This position will partner closely with our Sales, Product and Data Engineering teams to manage the design and development of reporting packages and deliver sophisticated analysis to inform business decisions. Presents all business insights and findings in succinct and creative ways using data visualizations for a broad audience, including all levels of leadership, technology, business, and finance.Job Responsibilities:Support the analytic needs of the business by using data from various sources (e.g. call centers, SAP, & Business Objects). Guide data strategy across multiple touch points (e.g. POS tool, surveys, market research).Create holistic dashboards from different data sources for presentations to senior management.Lead the process of driving core insights from available data and create strategies to improve the customer experience & performance. This will include collaborating with product managers for A/B testing & multivariate testing.Early involvement in enterprise projects to define reporting needs & incorporating those needs into the system designProvide analysis for sales representative, supervisor, call center, partner, & financial performancePresent analysis & strategies to senior management in verbal & written forms.Conduct competitive analysis to inform offers & processesEducation:Bachelor's Degree Business, Statistics or similar degree (Required)Work Experience:4-7 years Experience with business intelligence tools (e.g.Business Objects, Cognos, Hyperion, etc.). (Required)4-7 years Experience in reporting & analyzing performance & data visualization (Tableau; PowerBI) (Required)4-7 years Experience in advanced analytics, which include SQL/ETL of complex datasets, competitive analysis, quantitative analysis & research. (Required)Knowledge, Skills and Abilities:SQL Advanced technical skills (DataViz; SQL; automation; report/metric design; algorithms/modeling)Advance (Required)Intermediate analytical, problem solving and critical reasoning skills (Required)Intermediate skills in communication/consulting, influencing and relationship management (Required)Intermediate familiarity with project leadership, coaching and mentoring (Required)Intermediate functional knowledge (Telecom, Supply Chain, Network Technology, procurement) (Required)* At least 18 years of age* Legally authorized to work in the United StatesWashington Pay Range: $129,500 - $175,200The pay range above is the general base pay range for a successful candidate in the statelisted. The successful candidate's actual pay will be based on various factors, such as worklocation, qualifications, and experience, so the actual starting pay may be above or belowthis range.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus orperiodic sales incentive or bonus, based on their role. Most Corporate employees areeligible for a year-end bonus based on company and/or individual performance and wh

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