Job Title: "Sr. Associate, Field Service Engineer"
Job Location: Anaheim, CA
Shift: 1st Shift w/ heavy travel (50-60% domestic travel)
Job Description:
Under limited supervision, this position provides a variety of high-level comprehensive engineering services to both internal and external customers in factory and in the field. This position will be required to work on high-powered electronic equipment in an industrial environment, aboard ships, as well as commercial facilities. This role will be required to perform emergency and scheduled maintenance and assist in the removal, modernization, and installation of customer equipment and may be required to troubleshoot equipment down to component board level. While in factory, this role will aid in a variety of test engineering tasks utilizing acquired Electrical Engineering skills and general testing equipment including but not limited to: evaluation, troubleshooting, integration, and testing of new and returned assemblies associated with the company's military product lines. Must be able to read and interpret schematics, wiring diagrams and installation drawings. This position may be required to travel for field activities, as needed. Familiarity with Nuclear Navy principles and regulations desired. Must be able to document all test findings, status and initiate procedure changes as required by company procedures.Position level to be determined based on requisite experience and/or education.
Essential Functions:
General Duties and Responsibilities:
Apply electronic theory and knowledge to perform operational tests, gather data, analyze faults, and perform repair/upgrade in company military product lines utilizing all available documentation. This will encompass equipment in all phases of product lifecycle, including: prototype and pre-production, production, and fielded equipment and will typically include: PWAs, Subassemblies, Modules and completed Systems, Test Equipment, and proprietary Test Fixtures and Test Sets.
Troubleshoot problems and perform repairs, tests, and alignments to other company equipment. This includes analog and digital circuitry and appropriate mechanical adjustments.
Assists in special reports, engineering changes, failure analysis and any other requirements for product improvement and quality. Supports engineering for any required testing, including Qualification testing.
Attend training courses on theory and operation of power equipment as scheduled and improve current knowledge of state-of-the-art components products.
Responsible for following all proper safety requirements.
Operations Support:
Identifies non-conforming material and initiates Material Discrepancy Reports, FR/FF reports in TipQA, and Break-Out Shop Orders, as applicable.
Programs and verifies programmable integrated circuits using approved procedures and Quality Assurance software.
Identifies and initiates changes to test documents using a Quality Test Change Request form.
Documents information for failure analysis and reporting using the Failure Reporting and Corrective Action System and Failure Analysis Reports.
Must be able to provide field service support bringing new products or product enhancements to market as well as the entire product development life cycle. Supporting member of engineering team from requirements and concepts through design, integration, and verification/validation.
Field Services:
Performs field service activities (e.g. verification/validation activities, field change instruction development, tech manual development and markups) in the support of engineering projects or programs.
Assists in the installation of customer equipment and on-site acceptance testing.
Complete and submit expense reports and any other associated paperwork covering activities in the field.
Assists with proper preparation prior to responding to any field effort, including but not limited to; travel requests, security information, checking of test records, installation records, required tools, and any previous modifications.
Travel from assigned territory as required.
Performs other duties and functions as required.
Must possess good written and oral communication skills.
Must possess good decision making ability and time management skills.
Must be very attentive to details.
Demonstrate the following traits:
Self-motivator
Strong interpersonal skills
Initiative
Team Player
Independent self-starter
Multi-tasker
Qualifications:
Sr. Associate, Field Engineering:
Bachelor’s Degree and a minimum of 2 years of prior related experience or 2 years post-Secondary/ Associates Degree and a minimum of 6 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. Relevant combined professional experience, education & prior military training will be considered in lieu of formal degree for this role.
Must have a valid driver's license, good driving record, and be able to drive a rental car.
Demonstrated relevant experience in mission critical operations (e.g., power, data center, pharmaceutical, semiconductor, nuclear, including military) required.
Demonstrated experience troubleshooting power generation, distribution, control systems, and/or electronics systems in a mission critical environment required.
Ability to read and interpret technical documentation, including:
Test proceduresTechnical Repair Standard procedures
Quality procedures and instructions
Equipment drawings and technical manuals
Engineering Orders and Design File Memos
Others as required
Ability to perform troubleshooting relying on technical data, empirical means as well as theoretical approach to problem solving.
Ability to set up various test equipment and evaluate the data to use as a troubleshooting aid.
Must be physically able to work in confined spaces, climb ladders, move auxiliary equipment on casters, lift and carry heavy parts and sub-assemblies, and be able to perform the above duties indoors and outdoors during inclement weather.
Willing to travel nationwide with notice.
Must be able to obtain a DOD Secret clearance and a U.S. passport.
Preferred Additional Skills:Graduate of military technical trade schools (e.g. Navy Nuclear Power School (ET or EM), Navy Aegis "C" school, etc.) with relevant experience in maintenance and operations desired.
Demonstrated experience with Nuclear Navy Processes and Procedures (including Verbatim Compliance) desired.
Must have experience and/or training with digital and analog circuitry as it applies to power equipment. Broad-based technical knowledge and experience troubleshooting and repairing power generating and distribution systems desired. Previous equipment experience preferred.
In compliance with pay transparency requirements, the salary range for this role is $62,500MIN - $116,500MAX annually. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.