Current Employees:

　　If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .

　　The Division of Enrollment Management, Student Financial Assistance and Employment Office has an exciting opportunity for a Senior Financial Assistance Advisor. The Senior Advisor, Financial Assistance counsels and provides student financial aid and scholarship information to prospective and currently enrolled students and their families. May develop special projects and recommendations. Uses professional judgment to solve financial aid problems.

　　Primary Duties and Responsibilities:

　　• Advises and counsels students, parents, and/or prospective students in person, via phone, and email with regard to all areas related to the financial aid application and awarding process to include scholarships, loans, grants,

　　employment and financial counseling.

　　• Completes a thorough needs analysis assessment by reviewing tax and income related documentation.

　　• Coordinates financial assistance/educational benefits and scholarship programs as directed.

　　• Performs all technical and clerical tasks and procedures to process student’s award/certification status for financial assistance/educational benefits and scholarship programs.

　　• Reviews student files and correspondence, awards financial aid, makes decisions regarding use of professional

　　judgment regarding student and/or family special circumstances.

　　• Assists in facilitating workshops and makes presentations on and off campus to groups regarding financial aid and scholarships.

　　• Serves as liaison with other related university offices or departments.

　　• Other duties as assigned.

　　Education Requirements (Essential Requirements):

　　• Bachelor’s degree. Any appropriate combination of relevant education and/or work experience may be considered.

　　Work Experience Requirements (Essential Requirements):

　　• Three (3) years of relevant work experience in customer service. Experience in a financial aid or financial analyst

　　capacity is highly preferred.

　　Knowledge, Skills, and Abilities:

　　• Knowledge of needs analysis and federal financial aid rules and regulations.

　　• Analyzes and interprets financial assistance/educational benefits data.

　　• Interprets and explains financial aid federal/state regulations and rules.

　　• Experience working with tax related documents is highly preferred.

　　• Strong written and verbal communication skills is required.

　　The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

　　Job Status:

　　Full time

　　Employee Type:

　　Staff

　　Pay Grade:

　　A6

　　The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

　　The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

　　The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

　　Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

　　The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

　　Transforming lives

　　With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

　　The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.