We are recruiting for a Specialist, Vendor Management to join our team!
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DepartmentBilling and Collections
Job Summary
Under minimal supervision this position works with external vendors andinternal Revenue Cycle Leadership ensuring that systems meet organizationalquality standards, systems, and processes used within Denver Health arecompliant with industry practices. This role serves as the primary point ofcontact for their respective vendors assigned, communicating issues,training and operational activities.
Essential Functions:
Excellent knowledge and understanding of systems, software and hardwareutilized in day to day operations.
Participate in targeted audits to ensure vendor compliance with legalrequirements, firm and industry standards and contractual provisions
Assist with performance analysis, and produce reports anddashboards/scorecards with key vendor / resource metrics
Track SLA reporting and assess vendor performance against SLAs
Assist with developing process improvement recommendations and help to manageend to end implementation
Assist with vendor management training materials and facilitate sessions asneeded
Assist with governance meeting preparation, tracking status, and enhancingassociated reporting
Assist with invoice validation and reconciliation
Track and report on service requests to vendors
Maintain policy and procedure manuals
Other duties as assignedEducation:
High School Diploma or GED Required
Associate's degree or Bachelor's degree in Computer Science, InformationTechnology, Business or healthcare related field preferred.
Work Experience:Five years or more of experience in the maintenance and support of healthcaresystems or related field preferred. Application programming or applicationsupport experience preferred.Knowledge, Skills and Abilities:
This role requires an both system and revenue cycle process requirements,strong communication skills, problem solving, and leadership skills.Individuals in this role must possess the ability to handle multiplepriorities and maintain effectiveness while solving complex problems relatedto processes and procedures. This role provides customer service and supportto a multi-diverse audience set and it is imperative that candidates in thisposition are creative, have excellent communication skills, the ability tocoordinate projects, provide oversite, and are able assist and guideothers on system limitations or capabilities.
Time management is imperative in this role as individuals must have theability to meet target or deliverables for system or vendor implementations,additionally the individual should likely have strong negotiation andfacilitation skills, ability to see the big picture and generate / adoptnew ideas
Knowledge and ability of Revenue Cycle, the processes related, theimportance of interaction of our purchased services / vendors. Ability toperform liaison capabilities with vendor, align with the needs of both theorganization and the vendor to achieve SLAs. Understanding of hardware andsoftware requirements for multiple departments assigned, as well as Epic andother Hospital Systems. Understands the workflow and process requirements ofcomplex application systems. Working knowledge of accounts receivables andcustomer service. Skill sets to include 10-key by touch and typing a minimumof 35 words per minute (WPM). Must have strong written and verbalcommunication skills. Possess the ability to communicate with both technicaland non-technical personnel throughout the organization. Critical andanalytical thinking, and organization and problem solving sk lls. Ability toprioritize work... For full info follow application link.
"Denver Health is committed to provide equal treatment and equal employmentopportunities to all applicantsand employees. Denver Health is an Equal Opportunity Employer and does notdiscriminate against any employee orapplicant for employment because of race, color, sex, age, nationalorigin, religion, sexual orientation, gender identity,status as a veteran, and basis of disability or any other federal, state