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Specialist, Quality Assurance
Specialist, Quality Assurance-August 2024
Dearborn
Aug 14, 2025
About Specialist, Quality Assurance

  We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

  Product Development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to advancements in autonomy, electrification, smart mobility technologies, and more!

  In this position...

  As a Specialty Quality Assurance for Digital Product Design at Ford you will play a critical role in shaping the future of our products by ensuring regulatory compliance and guaranteeing quality standards on digital in-vehicle user interfaces in new Ford and Lincoln vehicle programs, contributing to their successful launch.

  What you'll do...

  The ideal candidate will work under experienced Quality Assurance team leadership and support the Digital Experience Quality center of excellence within Digital Product Design by:

  Securing test vehicle availability and scheduling testing locations and material, as needed.

  Developing and maintaining test protocols and reporting documentation regarding digital user interfaces across different platforms, electrical architectures, and display configurations.

  Performing user interface assessments, including compliance testing of NHTSA (National Highway Traffic Safety Administration) Driver Distraction guidelines on new vehicle programs.

  Identifying discrepancies between user interface implementation and specified requirements and regulations. Lead resolution across functional teams to ensure UI designs comply with expected user experiences, attribute targets, and corporate requirements.

  Providing evidence of compliance and sign off on digital user interface designs in Ford’s requirements database.

  Functioning as contact between Digital Experience Quality and vehicle program team, consistently monitoring and communicating updates in program timing and feature content, and digital user interface status towards delivery.

  You'll have...

  Bachelor's degree in a quantitative field (e.g., Computer Science, Statistics, Mathematics, etc.)

  2 + years of experience working with quality metrics and processes

  2+ years of experience working with vehicle ECU software updating methods and tools (e.g., CANalyzer)

  Familiarity with regulations and guidelines as they refer to in-vehicle user interfaces for the North American market.

  The skills you'll have…

  Comfortable working on changing demands and early vehicle program work and technologies.

  Self-starter with ability to prioritize and manage multiple tasks with minimal direction, and comfortable with changing environments and deadlines.

  Passion for User Experience and Customer-Centered Design

  Strong sense of customer empathy, problem identification and resolution.

  You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

  As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

  • Immediate medical, dental, and prescription drug coverage

  • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

  • Vehicle discount program for employees and family members, and management leases

  • Tuition assistance

  • Established and active employee resource groups

  • Paid time off for individual and team community service

  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

  • Paid time off and the option to purchase additional vacation time.

  For a detailed look at our benefits, click here:

  https://fordcareers.co/GSRnon-HTHD

  Visa sponsorship is not available for this position.

  Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

  We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

  #LI-Hybrid

  Requisition ID : 22790

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