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Specialist, Digital Product Management
Specialist, Digital Product Management-February 2024
Athens
Feb 18, 2026
About Specialist, Digital Product Management

  Country:

  United States of America

  Location:

  CAG01: CTD-Athens, GA 700 Olympic Drive, Athens, GA, 30601 USA

  Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

  About this role

  This is a unique opportunity to learn and grow your skills by creating and building new product offerings in temperature-controlled logistics. The successful person in this role will have first-hand experience with rolling products out to market from concept to launch and be able to shape, design and influence the execution path. The job is very dynamic and requires a high-level of adaptability in a quickly changing environment.

  Key Responsibilities

  Focused on net new revenue-generating, data-driven, IoT products (zero-to-one)

  Responsible for delivery of the product roadmap (prioritized initiatives) from definition to release

  Scope features aligned to prioritized initiatives, define the release plan, and lead execution of product releases

  Manage the product backlog, inclusive of new features, enhancements, tech enablement, and defects

  Understand the vision and strategic intent of the solution, empathize with customer needs and pain points, iterate on concepts and possible solutions

  Collaborate with development and design teams to create a solution, understand and suggest tradeoffs for priorities, attend/organize user testing, drive customer POCs

  Drive definition of the user personas in collaboration with the design team

  Execute on strategic objectives as prioritized by the Product Lead

  Scope releases to continuously deliver greater value, identify success metrics and track follow-through

  Ensure proper product documentation, including feature and user story definition

  Work with design and development team to create concepts and wireframes. Iterate as required.

  Own the timeline for execution and establish key milestones. Report on the development progress, risks and issues. Collaborate with product development manager to manage schedules.

  Participate in scrum ceremonies and be able to lead as needed (sprint planning, retrospectives, daily stand-ups, release or program increment planning)

  Coordinate across multiple teams and different disciplines to ensure accurate and quality feature delivery; identify and track cross-team dependencies

  Create and communicate release notes

  Support product training for internal sales and service teams

  Be curious and willing to learn a lot of new things fast

  Basic Qualifications

  Bachelor's Degree

  3+ years of experience of software product manager, product owner/business analyst

  5+ years of experience within information technology

  2+ years of proven, hands-on experience in Agile methodologies in a working environment – demand prioritization, planning, and execution to deliver software solutions.

  Preferred Qualifications

  Agile certification: Product Owner

  Familiarity with SAFe and Scrum methodologies

  Experience working with multinational, globally distributed development teams

  Experience working on 0 to 1 products (New products)

  Ability to work independently

  Excellent writing and communication skills

  Travel 10% on an as needed basis

  Passionate about understanding customer problems and jobs to be done

  Customer-centric, market-driven, and inquisitive by nature

  Able to rapidly create strong relationships with external and internal partners

  Outstanding oral and written communication skills with an ability to communicate at all levels

  Proven ability to thrive in a dynamic environment, be nimble and adaptable, and handle ambiguity

  Lead by example, and not afraid to get hands dirty. Someone who can immerse in details when necessary, but maintain strategic perspective as well.

  Solid foundation in quantitative and qualitative research methods

  Ability to work positively with the wide range of individuals and stakeholders

  The ability to find innovative ways to resolve problems.

  #LI-remote

  RSRCAR

  Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

  Job Applicant's Privacy Notice:

  Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice

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