About USS

　　You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country. From state parks to the largest music festivals in the nation, our team is on the road and behind the scenes helping our customers create easy, safe and clean experiences for their employees or patrons. Join a company that makes a difference in communities across the country while providing for yourself and your family.

　　THE USS DIFFERENCE

　　One-stop-shop for temporary site services, offering a full line of portable restrooms, hand hygiene solutions, temporary fence, trailer solutions and more.

　　The largest inventory of equipment in the country.

　　Coast-to-coast coverage with over 130+ locations in 27 states — and growing!

　　Primary Purpose

　　About USS

　　Looking for a new opportunity where you can make an impact? At USS, we’re working to change the perception of the portable sanitation industry and bring awareness to the essential services we provide every day to communities across the nation. USS has grown steadily over the past two decades, and with more places to go, we’re not slowing down anytime soon. We’re continuing to build a talented team to make up our HQ functions that can grow and go there with us. If you thrive in a fast-paced environment and want to play a pivotal role in evolving an industry, then apply today to Go Places with USS!

　　PRIMARY PURPOSE

　　The Billing & Collections Specialist is responsible for the billing & collections process and overall cash management of an assigned book of business. This position is responsible for handling all internal and external correspondence related to their assigned accounts while ensuring excellent customer service.

　　Essential Functions

　　Responsible for billing, collection, and management of the assigned portfolio

　　Audit invoices, validate pricing, services, accurate taxes, ancillary charges, and overall accuracy of invoices

　　Upload invoices into a 3rd party portal and track invoices until paid

　　Create consolidated spreadsheet billing per the customers’ requirements

　　Provide reconciliation of customer accounts and resolve outstanding balance issues. Identify and submit credit memos

　　Establish relationships with customers to encourage ability to invoice and faster pay

　　Communicate and follow up effectively with the sales department regarding customer accounts on a timely basis

　　Enlist the efforts of sales and senior management when necessary to ensure timely billing and collections

　　Work with other departments to correct errors and update orders

　　Partner with third party collection agency when necessary

　　Partner with the legal team on accounts where the customer filed for bankruptcy

　　Suggest account adjustments, small balance write-offs, and escalate uncollected balances for write offs

　　SUPERVISORY RESPONSIBILITIES

　　This position has no supervisory responsibilities.

　　Qualifications

　　QUALIFICATIONS

　　EDUCATION

　　Min/Preferred

　　Education Level

　　Description

　　Minimum

　　2 Year/ Associate Degree

　　Accounting, Finance, or a related field, or an equivalent

　　combination of education, training, and experience

　　EXPERIENCE

　　Minimum Years of Experience

　　Maximum Years of Experience

　　Comments

　　4

　　Accounts Receivable and collections required.

　　Customer service and account management preferred

　　ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

　　Strong Customer Service Skills

　　Understanding of cash application and account reconciliation reporting

　　Salesforce and Netsuite experience preferred

　　Ability to successfully collaborate with other departments

　　Strong Multi-Tasking and Time Management Skills

　　Strong Decision Making and Problem Solving

　　Demonstrated experience with common applications (Microsoft Office) with intermediate Microsoft Excel knowledge

　　Well organized & able to work under timelines & constraints

　　Strong written & verbal (customer service) communication skills; analytical, process oriented, and ability to focus on details for long periods of time

　　Physical Requirements

　　PHYSICAL REQUIREMENTS

　　Demand

　　Frequency

　　Sit while answering phones or reply to emails

　　Constant

　　Use hands and fingers to handle, control or feel objects tools or controls

　　Frequent

　　Repeat the same movements when entering data

　　Frequent

　　See details of objects that are less than a few feet away

　　Constant

　　Speak clearly so listeners can understand

　　Frequent

　　Understand the speech of another person

　　Frequent

　　Focus on one source of sound and ignore others

　　Frequent

　　Hear sounds and recognize the difference between them

　　Frequent

　　See differences between colors, shades and brightness

　　Frequent

　　Benefits Summary

　　All full-time employees working an average of 30 hours or more per week are eligible for the below benefits. Part-time employees may be eligible for similar benefits.

　　Paid Time Off (pro-rated for Part-Time employees)

　　Paid Holidays

　　Medical/Pharmacy

　　Dental

　　Vision

　　100% Employer-Paid Short-Term Disability

　　100% Employer-Paid Long-Term Disability

　　100% Employer-Paid Employee Basic Life & Accidental Death and Dismemberment

　　Voluntary Employee Life & Accidental Death and Dismemberment

　　Voluntary Spousal Life

　　Voluntary Dependent Life

　　Hospital Indemnity, Accident and Critical Illness

　　Commuter/Transit Account

　　Healthcare Flexible Spending Account

　　Dependent Care Flexible Spending Account

　　Health Savings Account

　　401(k) with employer match

　　100% Employer-Paid Employee Assistance Program (EAP)

　　Employee Discounts

　　Salary Range

　　– / hour

　　EEO Statement

　　EEO STATEMENT

　　United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity or expression , age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.